Microsoft to abandon mobile phones, X-series Android smartphones: internal Jo Harlow memo

Nokia-XL (1)

This is the end of Nokia as we know it. Apart from slashing 12,500 jobs from Nokia’s Devices and Services business that Microsoft acquired earlier this year, the company is also phasing out its feature phone and Nokia X Android smartphones. BGR India has access to an internal email sent by Jo Harlow to employees.

Some excerpts from the mail:

  • Placing Mobile Phone services in maintenance mode: With the clear focus on Windows Phones, all Mobile Phones-related services and enablers are planned to move into maintenance mode, effective immediately. This means there will be no new features or updates to services on any Mobile Phones platform as a result of these plans. We plan to consider strategic options for Xpress Browser to enable continuation of the service outside of Microsoft. We are committed to supporting our existing customers, and will ensure proper operation during the controlled shutdown of services over the next 18 months. A detailed plan and timeline for each service will be communicated over the coming weeks.
  • Transitioning developer efforts and investments: We plan to transition developer efforts and investments to focus on the Windows ecosystem while improving the company’s financial performance. To focus on the growing momentum behind Windows Phone, we plan to immediately begin ramping down developer engagement activities related to Nokia X, Asha and Series 40 apps and shift support to maintenance mode. We are committed to supporting our existing Mobile Phones customers, and will ensure proper operation during the planned controlled shutdown of services over the next 18 months.

In his memo to employees, Microsoft CEO Satya Nadella too mentioned that the end of Nokia’s Android smartphones is near.

Second, we are working to integrate the Nokia Devices and Services teams into Microsoft. We will realize the synergies to which we committed when we announced the acquisition last September. The first-party phone portfolio will align to Microsoft’s strategic direction. To win in the higher price tiers, we will focus on breakthrough innovation that expresses and enlivens Microsoft’s digital work and digital life experiences. In addition, we plan to shift select Nokia X product designs to become Lumia products running Windows. This builds on our success in the affordable smartphone space and aligns with our focus on Windows Universal Apps.



  • Uday Chougale

    so will they launch X2 android (windroid??)

  • Lol

    V r a Android country, so pls keep ur MS junk out :D lol

    • Narendra Yadav

      idiots all sector depend on window platform . only beggar like using android even all android app need or rely on window ecosystem . cheap people

  • Narendra Yadav

    good news

  • Marcus Gröber

    I think what makes this interesting (together with the earlier end of Symbian Signed) is that it is the first case study of how a range of cloud-connected hardware is being wound down on a large scale, and it gives an idea of what economic lifespan manufacturers assign to the devices that are connected to their services: about 18 months, even though the non-cloud features of the device will be usable for much longer.

    I wonder if there is room for a “cottage industry” of refurbishing this type of obsolete hardware with custom ROMs for a new lease on life in markets where access to smartphones is still difficult today.

  • John Doe

    Ah, another aborted NokiaMicrosoft platform. And yet what stays is the burning platform Windows. Neverless the momentum-joke was worth a laught taken into account WP is in and on market wince over 3 years and loses each quarter more of whatever momentum it never had.