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Android phone had a higher failure rate in Q1 2018 than iOS

Samsung phones had the highest failure rate among all Android devices.

  • Published: July 13, 2018 9:57 AM IST
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Android phones seems to have had a poor beginning of the year 2018 as a new report claims that more Android phones failed in the first quarter of 2018 than their iOS counterparts. The State of Mobile Device Repair & Security report by the data security company Blancco states that Samsung phones had the highest failure rate among manufacturers from January to April this year at 27.4 percent.

Among the iOS devices Apple’s iPhone 6 had the highest malfunction rate at 22 percent that is followed by iPhone 6s at 16 percent. And in an overall basis 18.9 percent Android devices failed which trumped the 15.2 percent failure rate of iOS devices in the first quarter of 2018.

Considering that the iPhone 6 and iPhone 6s had manufacturing issues like faulty touchscreens and horizontal gray bar on the screen, its highest failure rate among phones does not come as a surprise.

According to the report, Bluetooth has had the biggest performance issue among iOS devices that is followed by Wi-Fi, headset and mobile data. But for Android devices the overall performance has been the biggest issue followed by camera, microphone and battery charging.

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The report also found that 74.3 percent of iOS devices run iOS 11 while only a 17.7 percent run iOS 10. In comparison 50 percent of Android users are still on Nougat which was released in the year 2016. This may be due to the fact that a large number of Android users use phones that are either old or the manufacturers haven’t offered updates on its devices.

  • Published Date: July 13, 2018 9:57 AM IST