Idea Cellular said today that it has suspended interconnect services with Aircel for non-payment of dues “despite several reminders”.
The telecom operator said it will immediately restore interconnect services after Aircel makes the payment. It didn’t specify the outstanding amount due, to Idea Cellular.
In a statement, the company said, “Idea Cellular has suspended interconnect services with Aircel Ltd, due to non-payment of dues.” It further said that despite multiple reminders since November 2017, the operator had failed to meet its payment commitments forcing Idea to suspend interconnect services, as per the terms of interconnect agreement.
“Idea Cellular regrets the inconvenience caused to mobile users who are unable to connect with each other. We sincerely hope that the operator will honour its contractual obligation and payment commitment, in the interest of customers,” the statement added.
Aircel could not be immediately reached for comments.
Last month, telecom regulator TRAI tightened network connectivity rules by mandating a month long deadline for telcos to ink interconnection pacts on non- discriminatory basis. It also fixed a daily penalty of up to Rs 1 lakh per service area for violations.
The ‘Telecom Interconnection Regulations 2018’ of the Telecom Regulatory Authority of India (TRAI), come into force from February 1 and assume significance as newcomer Reliance Jio and incumbent telecom operators have, in the past, clashed over network connectivity issues and inadequate ports.