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LinkedIn introduces AI-based 'Smart Replies' for messaging

LinkedIn Smart Replies is rolling out globally in English language.

  • Published: October 26, 2017 1:03 PM IST
LinkedIn Smart Replies

LinkedIn, the professional playground offers people with the most organized platform to connect with people from different industries. Connecting and communicating on LinkedIn will get much easier with the latest feature introduced for its users. LinkedIn is introducing machine learning-based “Smart Replies” for messaging. It is rolling out globally for the LinkedIn smartphone app, and desktop version as well.

Smart Replies will predict answers while conversing on LinkedIn based on the questions asked. LinkedIn says that it’ll “show you suggestions that are more contextual and relevant to the conversation you’re having.” A total of at least three responses will be shown while messaging on LinkedIn. The concept here is for very simple conversations. For example, if someone asks how you are LinkedIn will show replies like “Good”, “Fine”, or “Great, thanks!”.

As of now the replies are very simple, but LinkedIn says that it will work on making them more personalized. For a simple reply like “Thanks” would be more personalized to something like “Thanks, Joe!”. Smart Replies will be an optional feature and you can choose to enable or disable it by changing it on settings. LinkedIn Smart Replies is currently available only in English language. The company promises more languages in the future.

Features like smart reply, predictive and suggestive replies have seen rise lately. Google had also introduced smart reply on its messaging app Allo. The app also uses AI tools to monitor the conversation and suggest replies accordingly. A similar feature was also introduced on WhatsApp this year with predictive emoji. If a word typed in the text bar has a related emoji, then it would appear prompting you to use it instead of text. ALSO READ: LinkedIn is reportedly launching a Tinder-like service to match users with mentors

In another news, LinkedIn had recently entered the advertising domain with its Audience Network service. As an aim to help companies promote their brand, LinkedIn Audience Network will allow sponsored content. Through this service, companies will able to promote their content across mobile sites and apps which go beyond LinkedIn. RELATED: LinkedIn launches Audience Network; to soon start serving native ads to users

  • Published Date: October 26, 2017 1:03 PM IST