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Mumbai journalist reportedly assaulted by co-passenger in an Uber Pool

Uber declined to share details of the attacker with the Mumbai Police citing customer privacy

  • Published: June 26, 2018 3:50 PM IST
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A Mumbai-based journalist was recently assaulted and abused by a female co-passenger while taking an Uber Pool ride in the city at Lower Parel. The journalist shared her experience via Twitter and has also filed an FIR against the assaulter. However, she claims that not a lot of cooperation has come from Uber.

The victim identified as Ushnota Paul, stated through a series of tweets that the female co-passenger was hostile right from the beginning of the ride, and was upset about the fact that she was paying more but still being dropped last. Upon defending the driver, the woman started yelling at Paul and started racially abusing her.

Paul stated in Tweet “I tried to click her picture and she immediately snatched it away from me and threatened to break it. I know she would’ve so I didn’t try clicking anymore. Before she got down from the cab, she physically attacked me, grabbed me by my hair, tore off clumps of hair, scratched my face,”

Her tweet further states the assaulter escaped into a building in Urmi Estate after getting off the cab. After filling an FIR complaint with the Police, Paul claimed that Uber refused to give out details of the attacker, basis on its customer privacy policy.

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However, a spokesperson from Uber told BGR India, “What’s been described today is deeply upsetting and is completely against our community guidelines. The co-rider in question cannot access the app. We’ve reached out to law enforcement authorities to offer any information that could be helpful in their proceedings. We stand ready to support their investigation into this incident,” The company has also tweeted at Ushnota claiming to have done the same.

  • Published Date: June 26, 2018 3:50 PM IST