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Oculus Rift headsets have stopped working

People are not happy about this

  • Published: March 8, 2018 4:05 PM IST
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If you are an Oculus Rift headset user, then today you would probably be just able to use it as a prop. Because Oculus Rift headsets around the world have stopped working. Users trying to log on to the Oculus network are being greeted with the error message saying, “Can’t reach Oculus Runtime Service.”

The issue was first mentioned in a thread on Reddit which quickly garnered comments and the company finally realized its mistake. Since then, Oculus has said that the error was due to an expired certificate which it failed to update.

“This is an issue with our software certification that we’re still actively working on. For security, we use a certificate to ensure that the software you receive actually comes from Oculus. That certificate has expired, and we’re looking at a few different ways to resolve the issue.” Oculus have posted on their website.

It followed this up with a second update of the situation where it specified why it’s a difficult situation to mend. “We’re in the process of integrating an updated cert. Unfortunately, pushing the update out to affected users has some added complexity, as the expired cert blocks our standard software update path. We’re working through the options now, and we expect to have more details to share later this evening.”

Nate Mitchell, Oculus co-founder has commented on the situation on Twitter.

Engadget reported that reverting the device back to an older date could solve the problem. However, Oculus has suggested users to be patient until it can come up with a solution.

On its support page, Oculus said, “Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We’ll share more updates here as we have them. Thanks.”

  • Published Date: March 8, 2018 4:05 PM IST