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Skype Lite launches SMS Insight to make your inbox smarter with action links

Skype Lite in currently only available for Android users.

  • Published: August 31, 2017 3:38 PM IST
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To be honest, I receive so many text messages each day, that it almost feels like a full-time job to keep those messages organized. With so many messages requiring attention, from bills to travel confirmations to appointments, keeping a track of all can get a bit overwhelming. And claiming to have found the key to the very issue, Skype Lite has launched a new feature called SMS Insights, which will apparently make your inbox smarter.

Essentially, the new feature sorts your inbox by categorizing your messages under different heads like Finance, Shopping, Travel, Reminder, and Promotions, and further aggregates the information it senses that you need, and presents it all at one place. In effect, it will offer you relevant action links that allow you to pay bills, check-in to flights, and even call customer support numbers. For that you’d obviously need to provide SMS access to Skype Lite App.

So now when you tap on an SMS, you’ll see that the message is divided in two tabs, one being the SMS itself, and the other tab being Insights. The Insights tab is what will carry all the action links. For instance, in a Finance category, after you have activated SMS Insights, instead of needing to sort all your texts and notifications from your bank to determine the balances of your bank accounts, credit cards, and wallets individually, with the new feature you just need to check SMS Insights, and you’ll see the balance of all your accounts displayed at one place. It shows your current balances across your accounts and wallets, on one screen, based on your most recent SMS messages. ALSO READ: Aadhaar integration in Microsoft’s Skype Lite app goes live; here’s how it works

Similarly, the shopping category shows you the date and status of your orders, and lets you track packages; the promotions category pulls out the biggest discounts to show you the best deals.

As for privacy, announcement blog for the feature claims that “all the SMS classification and categorization happens locally on your phone. Microsoft doesn’t read or store your SMS information”. ALSO READ: Microsoft Skype Lite: Hands on and first impressions

  • Published Date: August 31, 2017 3:38 PM IST