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TRAI Chairman clarifies stand towards Apple; wants reporting pesky SMS and calls to get easier

Sharma said that all TRAI wants is a process where if any user receives any unsolicited SMS or call, they should have the facilities to submit a complaint if they want.

  • Published: July 24, 2018 7:51 PM IST
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Telecom Regulatory Authority of India (TRAI) Chairman Dr. R S Sharma clarified the situation with Apple. Sharma was replying to questions asked by consumers in a Live Q&A on Twitter on 24 July 2018. During the Q&A, a number of questions inquired about what was happening between TRAI and Apple with recent reports stating that the regulatory was planning to take strict actions against the iPhone maker. Sharma cleared the air while answering to a question which inquired that why was TRAI issuing mandates to companies such as Apple to take measures that could undermine the user data privacy and security that the smartphone maker was providing to its customers.

RS Sharma stated that the whole situation was ‘misconstrued’ in regard to the draft rules that TRAI released when it came to the Unsolicited Commercial Communication (UCC) regulation. He said that this regulation has nothing to do with any specific company or any specific operating system to clarify that TRAI was not targeting Apple or iOS.

Sharma said that all TRAI wants is a process where if any user receives any unsolicited SMS or any call while using his or her smartphone, they should have the facilities to make a complaint to the regulatory or the concerned authority.

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He went on to add that the operating system of a smartphone should “empower” its user to make the complaint to the regulatory. He went on to hit the point home by adding that if the user receives an SMS, the SMS received is part of the user data of the owner of the smartphone, and the owner of the smartphone should have the freedom to share their data with anyone.

This comes after right after reports pointed out that TRAI was considering to taking strong action against Apple if it fails to implement a pesky call app on its phones within six months. A new TRAI regulation will require mobile operators to stop supporting Apple iPhone devices if the American smartphone maker does not add an app on its platform that will allow subscribers to report pesky calls and messages.

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  • Published Date: July 24, 2018 7:51 PM IST