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WhatsApp for iOS brings Request Account Info feature in compliance with GDPR

WhatsApp users can now request for their account information on Apple's iOS

  • Published: May 22, 2018 7:58 PM IST
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He started as career as a program manager at Accellion Ic in 2000, where he was one of the earliest engineers building pieces of the core technology. He calls himself the self learnt hacker. After nearly 5 years at Accellion, Arora joined Times Internet Limited as Chief Manager as part of the investments and corporate strategy team at Indiatimes.


WhatsApp on iOS is getting a new update that brings the option to request user information from the Facebook-owned messaging platform. The update is in compliance with Europe’s General Data Protection Regulation (GDPR) which goes into effect on May 25. With GDPR, the European regulators are putting more control in the hands of users including allowing greater data privacy controls on social media platforms.

The feature where WhatsApp users can request for their account information is available on iOS with version 2.18.60. The feature is called ‘Request Account Info’ is available within Settings >> Accounts where users can request for their information. The update was first spotted by WABetaInfo and most users note that the update is already live for them. Now, when you request for your user information, WhatsApp notes that the report will be ready by May 25, which seems to be further compliant to GDPR rules.

The update seems to bring support for an option which will inform users when they cannot add a business to a group chat. With the update, WhatsApp also disables the CallKit framework on iOS. There are also further improvements being brought to video calling and payments feature that is being tested in the country.

WhatsApp says the report can be accessed and ported to another app as well. The report will include WhatsApp account information as well as Settings but it will not include user’s messages since they are end-to-end encrypted and cannot be accessed by WhatsApp as well. The report will, however, be cancelled if WhatsApp users make changes to their number or delete their account.

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WhatsApp has also confirmed that users will have few weeks to download the report. The update bring pushed to iOS users will also include improvements to the backup feature where users can now encrypt their account data before backing it up to iCloud for cloud storage. WhatsApp recently started rolling out group video calling feature for select users on iOS and Android.

  • Published Date: May 22, 2018 7:58 PM IST