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Xiaomi Mi Exchange now available from Mi.com: Here's how it works

The Mi Exchange program allows users to exchange their old phone for a new Xiaomi smartphone.

  • Published: March 16, 2018 9:09 AM IST
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Xiaomi launched its trade-in program that allow potential customers to exchange their old smartphones for a new Mi device in November 2017. The Mi Exchange program was available across all Mi Home stores in partnership with Cashify. Now the exchange program can be availed via Xiaomi’s website as well.

On Thursday, Xiaomi announced that it has expanded the Mi exchange offer to its website. Under the Mi Exchange program, consumers will get an instant exchange coupon which they can use to buy a new Xiaomi smartphone on its website.

In order to avail Mi Exchange, customers should first visit the dedicated webpage on Mi.com and evaluate the phone that they wish to exchange for a new Xiaomi smartphone. The evaluation process asks users to select the brand and model number of the device they plan to exchange and shows the exchange value for the device. Once the price is evaluated, customers need to enter the IMEI number of the device they wish to exchange, which will be verified at the time of pickup.

“Please ensure that the device you wish to exchange should not have cracks on screen, body dents and cracks. Moreover, if your device maker provides you with Cloud-based security services then please disable the same,” Xiaomi notes in the blog post.

On entering the IMEI number and accepting terms and condition of the exchange program, customers can hit the ‘get exchange coupon’ option. This process will instantly credit your Mi account with an exchange value coupon which can only be used to purchase a new smartphone on Mi.com. It should be noted that the same coupon cannot be used at Mi Homes.

On selection of this exchange coupon while purchasing a new smartphone on Mi.com, customers will be entitled to a discount equivalent to the value shown at the time of evaluation of the exchange device. Once the order is placed, your old phone will be collected at the time of delivery of your new Xiaomi smartphone. If the old smartphone is found not eligible for exchange then the order will be canceled and the entire amount will be refunded.

Those interested in Xiaomi’s exchange offer should note that the exchange coupon will be valid for a time period of 14 days from the time of its generation. It is applicable only on smartphones and the customer can exchange only one device at a time. The offer serves as one of the easiest ways to get rid of your old smartphone and upgrade to a new Xiaomi device.

  • Published Date: March 16, 2018 9:09 AM IST