MeitY has further asked the company to withdraw the changes and to “reconsider its approach to information privacy, freedom of choice and data security.” Also Read - WhatsApp voice transcription feature could launch soon: How it will work
According to the report, MeitY stated that India is the home to the largest user base of WhatsApp globally and is one the biggest markets for its services, due to which the privacy of Indian users should be respected and “any unilateral changes to the WhatsApp Terms of Service and Privacy would not be fair and acceptable.”
WhatsApp is yet to issue a response to the letter.
WhatsApp recently delayed the deadline for accepting the policy from February 8 to May 15. The company claimed that the delay has been introduced for it to clear up misinformation around privacy and security.
The company claims that it will not see the private messages of its users or listen to their calls as they will be end-to-end encrypted. It will only utilize data of people chatting with Business accounts, which will help them in serving targeted ads. It states that the new policy will legally bind a practice that has been widely in use since 2016.