The app continues to face connectivity issues according to DownDetector, at a smaller base than when the issues started coming up. We at BGR.in were able to confirm this on our personal devices as well. Also Read - WhatsApp's latest update for Android, iOS in India: Ability to import third-party sticker packs, and more
The app homepage currently shows a red banner stating, “Signal is experiencing technical difficulties. We are working hard to restore service as quickly as possible.” Also Read - WhatsApp to get a new design for media footer on Android, here's how it looks
The company on its official Twitter account has acknowledged the issue and stated that it has been adding new servers and extra capacity at a record pace. However, this was the largest day for the company as it exceeded its most optimistic projections. It stated that “millions upon millions of new users are sending a message that privacy matters.”
We have been adding new servers and extra capacity at a record pace every single day this week nonstop, but today exceeded even our most optimistic projections. Millions upon millions of new users are sending a message that privacy matters. We appreciate your patience.
— Signal (@signalapp) January 15, 2021
It since then at regular intervals has been posting that it is working on getting the service back online, while at the same time adding capacity to handle peak traffic levels.
We are still working as quickly as possible to bring additional capacity online to handle peak traffic levels.
— Signal (@signalapp) January 16, 2021
Taking a look at the numbers, Signal was downloaded over 17.8 million times over the past seven days. Brian Acton, Signal Foundation co-founder stated that the expansion in recent days had been “vertical”.