Apple has launched a new battery replacement programme for select MacBook Pro models sold in 2016 and 2017. The company has not specified the reason behind the charging problem. However, it stated that the issue has only affected “a very small number of customers.” Apart from the free battery replacement programme, the company has also released macOS Big Sur 11.2.1 update, which is aimed at fixing battery charging issues on 2016 and 2017 MacBook Pro models. Also Read - Samsung working on a new Exynos SoC paired with AMD GPU to power its laptops
To recall, the macOS Big Sur 11.2.1 update has been released in just over a week of the release of the macOS Big Sur 11.2 update, which brought fixes for Bluetooth connectivity and external display problems. Also Read - 2018 iPhone XR trumps iPhone 11, iPhone 12 with real-world performance on iOS 14.5.1
How to check your MacBook’s battery health status
Affected MacBook Pro models (2016 and 2017) will show a “Service Recommended” warning inside of the battery health status menu. To check the battery health status, you can head over to Apple menu > System Preferences > Battery > Battery for Big Sur users. Users with Catalina or earlier can access the information by holding the Option key and clicking the battery icon in the menu bar. Also Read - iPhones in 2023 could use Apple made 5G modems instead of Qualcomm modems
If your battery status is normal, then your battery is not affected by the issue and does not come under the new replacement programme.
How to get your affected battery replaced?
In case your device is eligible for replacement, you can get in touch with Apple to set up a time for your to drop by their service centre. The customer executive will then examine the model to verify whether the device is eligible for the free battery replacement or not. If it is eligible, they will submit your laptop and give you a receipt and a specific time, as to when you can pick up your device.
The company recommends that users of the 2016 and 2017 MacBook Pro models to update their devices to the new macOS Big Sur 11.2.1 or install the macOS Catalina 10.15.7 supplemental update. This will help prevent the battery issue from happening on other 2016 and 2017 MacBook Pro models.