After Lenovo put up a notice on its India website warning buyers from buying products from Indian online retailers, it is now Toshiba that has done the same for its laptops and LED TVs. The Japanese electronics vendor has put up a notice that it does not have any direct agreements or arrangements with these online retailers and are not authorized by the company. Also Read - Toshiba Ultimate 4K TV Review (50U5050)Also Read - Toshiba launches new 4K Smart TVs, HD and full-HD range in India starting at Rs 12,990
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Toshiba India has observed that many e-commerce websites are selling TOSHIBA branded Television and Laptop (Products). Toshiba India does not have any direct agreements / arrangements with these e-commerce websites and they are not authorised by Toshiba India to represent about the quality or fitness of any TOSHIBA branded Products.
Also, these e-commerce websites may not pass on the sales promotional schemes, which are available on the Products only when they are purchased through Toshiba India authorised dealer network, from time to time.
We are further informing our esteemed customers to enquire with Toshiba India regarding the availability of after sales services before they purchase any Product from these e-commerce websites. Please enquire from our Call Centre at 18002008674 to avoid any inconvenience in availing any after sale services on the Product.
Sources tell BGR India that the move has been done on the behest of brick and mortar retailers, who have been crying foul over the pricing strategies followed by most online retailers. Many allege that these online retail chains often sell products below the ‘dealer price’ or in other words at loss in order to gain customers.
The trend should be a warning sign for online retailers in India. BGR India has reached out to all concerned companies for comment.