comscore After Nexus 6P, Google Pixel phones experience 'shutdown bug’
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After Nexus 6P, Google Pixel phones experience 'shutdown bug’

The ‘shutdown bug’ is causing devices to switch off when battery levels reach 30 percent or less.

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It s not just you. It s Android Nougat. After Google Nexus 6P owners reported the shutdown bug , it seems even the newest Google Pixel smartphones have fallen victim to the problem. After upgrading to Google s latest Android software, some users reported that their devices were shutting down once the battery goes down to 30 percent or less. Now what was earlier restricted to Nexus 6P owners has apparently trickled to Google s first set of smartphones which have been already dealing with a number of glitches post their launch. Also Read - Top tech news today: Pokemon Go Fest 2021, Qualcomm smartphone and more

Also Read - Android 12 public beta rolling out now: How to install on your Google Pixel phone

The premature battery shutdown is reportedly due to a software bug. However, after some users rolled back to the previous Android 6.0 Marshmallow version, the issue persisted, compelling device maker Huawei to work with Google to find out the exact cause behind the shutdown bug’. Users took to Reddit and Google s product forums reporting the extent of the issue. In one of the cases the shutdown on a Pixel smartphone is caused when the battery levels are as high as 60 percent. It is to be noted that the Google Pixel smartphones, launched this year, come pre-installed with Android 7.0 Nougat. Also Read - Google I/O 2021 Event to bring Android 12: Compatible devices, expected release date, confirmed features

According to a report on 9to5Google, the issue doesn t appear to be widespread and currently affects only Nexus 6P and Pixel users. And unlike earlier assumptions, it doesn t seem to be a hardware-related malfunction. At the moment, it is unclear if more devices running the newest Android 7.0 Nougat are facing similar issues. ALSO READ: Nexus 6P users experiencing battery failure issue after Android 7.0 Nougat update

At times, such problems arise out of battery-hogging apps. However, some users have tried to force stop apps and optimizing but nothing appears to work. On the products forum, one user wrote, Every time my new Google pixel gets to roughly 25 percent it turns itself off and claims that it has 0 , despite force stoping apps using a hibernate app the battery has no issue of back ground apps and I’ve tried optimising it might be time to face that the phone it’s self and the fact that it keeps happening almost every day !

Another user has reported multiple issues after upgrading their Pixel smartphone to Android 7.1.1 Nougat update via OTA. The user is also facing issues while turning on cellular data. One user said that the Pixel smartphone was losing 10-15 percent of battery overnight when the WiFi is on. Google is yet to issue a fix for the early shutdown bug.

Meanwhile, arch rival Apple is also battling with a similar issue with its iPhone 6 lineup from last year. Users of the iPhone 6 and iPhone 6S have been facing unexpected shutdowns even when there is plenty of juice left. Apple later introduced a limited battery replacement program for the iPhone 6s and announced that software updates might fix battery issues on other models. However, the issue continues to trouble users and there has been no absolute fix for the bug. ALSO READ: How to install Android 7.1 Nougat Developer Preview on Nexus 5X, 6P and Pixel C right now

For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel. Also follow us on  Facebook Messenger for latest updates.
  • Published Date: December 29, 2016 2:03 PM IST


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