comscore Swiggy, Uber Eats and Foodpanda asked to ban 'deep discounts'
News

After Zomato, Swiggy, Uber Eats and Foodpanda asked to ban 'deep discounts'

The NRAI continues to wage its battle against online food aggregators like Zomato and Swiggy. They have voices their issues against deep discounting, lack of transparency, and more.

  • Published: August 27, 2019 11:00 AM IST
food-home-delivery-stock-image

The ongoing war between the National Restaurant Association of India (NRAI) and online food aggregators is showing no signs of slowing. After targeting Zomato, the NRAI is now turning its attention towards the likes of Swiggy, Uber Eats, and Foodpanda. The association is asking these delivery platforms to do away with deep discounts while addressing other issues. Also Read - Amazon launches e-pharmacy service in India

The association has written letters to all major online delivery aggregators. It claims that during interactions with restaurant operators, there was a strong sense of resentment. They claim to have issues with transparency, forced discounting, uneven commission structure and general high-handedness of the aggregators. “There was a high demand of immediately extending the #Logout movement to the delivery vertical as well. However, our responsibility as an industry body compelled us to engage in dialogue first,” the letter says. Also Read - Dunzo says partner database breached, user data exposed

The industry body is far from happy about the discounts on offer throughout the year. It says that “discounts are a privilege” and should only be given during occasions. “However, in the current environment, deep discounts, ranging from 30-70 percent, are given 365 days by delivery platforms,” the letter says. Also Read - Amazon, Flipkart and others to add labels to Chinese goods sold online in India

The associations adds that most of the times these discounts end up being funded by the restaurant operators. Sometimes under “veiled coercion”. Other concerns include uneven commission charges, and refusal to share customer data.

#Logout movement against Zomato, Swiggy

Over the last 11 days, NRAI has led restaurants across India on a ‘#logout’ campaign against these food service aggregators (FSAs). The primary concerns are the deep discounts customers get courtesy of these aggregators.

In the meanwhile, NRAI has struck a deal with Dineout, Eazydiner, Nearbuy and Magicpin. The idea is to make favorable changes to their model and charges. The four have agreed to rejig their products to do away with deep discounting. Zomato, which provides Zomato Gold for dine-in services, has stopped engagement with NRAI. This was after it made some changes to the service, which did not go down well with the restaurants association.

With Inputs from IANS

For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel.
  • Published Date: August 27, 2019 11:00 AM IST



new arrivals in india

Realme Narzo 20A
Realme Narzo 20A

8,499

Realme Narzo 20
Realme Narzo 20

10,499

Realme Narzo 20 Pro
Realme Narzo 20 Pro

14,999

Oppo F17
Oppo F17

17,990

Samsung Galaxy M51
Samsung Galaxy M51

24,999

Poco M2
Poco M2

10,999

Oppo F17 Pro
Oppo F17 Pro

22,990

Realme 7 Pro
Realme 7 Pro

19,999

Realme 7
Realme 7

14,999

Xiaomi Redmi 9A
Xiaomi Redmi 9A

6,799

Vivo Y20
Vivo Y20

12,990

Xiaomi Redmi 9
Xiaomi Redmi 9

8,999

Nokia 5.3
Nokia 5.3

13,999

Motorola Moto G9
Motorola Moto G9

11,499

Realme C15
Realme C15

9,999

Realme C12
Realme C12

8,999

Samsung Galaxy Note 20
Samsung Galaxy Note 20

77,999

Xiaomi Redmi 9 Prime
Xiaomi Redmi 9 Prime

9,999

Oppo Reno4 Pro
Oppo Reno4 Pro

34,990

Samsung Galaxy M01 Core
Samsung Galaxy M01 Core

5,499

Realme 6i
Realme 6i

12,999

Asus Rog Phone 3
Asus Rog Phone 3

49,999

OnePlus Nord
OnePlus Nord

24,999

Infinix Smart 4 Plus
Infinix Smart 4 Plus

7,999

Xiaomi Redmi Note 9
Xiaomi Redmi Note 9

11,999

Samsung Galaxy M01s
Samsung Galaxy M01s

9,999

Vivo X50 Pro 5G
Vivo X50 Pro 5G

49,990

Vivo X50 5G
Vivo X50 5G

34,990

Realme C11
Realme C11

7,499

Poco M2 Pro
Poco M2 Pro

13,999

Realme X3
Realme X3

24,999

Realme X3 SuperZoom
Realme X3 SuperZoom

27,999

Tecno Spark Power 2
Tecno Spark Power 2

9,999

Oppo A12
Oppo A12

9,990

Oppo A52
Oppo A52

16,990

Samsung Galaxy A21s
Samsung Galaxy A21s

15,999

Oppo Find X2
Oppo Find X2

64,990

Motorola One Fusion Plus
Motorola One Fusion Plus

17,499

Samsung Galaxy A31
Samsung Galaxy A31

20,999

Samsung Galaxy M01
Samsung Galaxy M01

8,999

Samsung Galaxy M11
Samsung Galaxy M11

10,999

Infinix Hot 9 Pro
Infinix Hot 9 Pro

9,999

LG Velvet
LG Velvet

Price Not Available

Xiaomi Mi Note 10 Lite
Xiaomi Mi Note 10 Lite

Price Not Available

Apple iPhone SE 2020
Apple iPhone SE 2020

42,500

Honor 30 Pro
Honor 30 Pro

Price Not Available

Honor 30
Honor 30

Price Not Available

OnePlus 8
OnePlus 8

44,999

OnePlus 8 Pro
OnePlus 8 Pro

54,999

Xiaomi Redmi Note 9 Pro
Xiaomi Redmi Note 9 Pro

13,999

Motorola Moto E4
Motorola Moto E4

8,999

Samsung Galaxy On Max
Samsung Galaxy On Max

9,775

nubia N2
nubia N2

15,999

Karbonn K9 Kavach 4G
Karbonn K9 Kavach 4G

5,290

Motorola Moto C Plus
Motorola Moto C Plus

6,999

Best Sellers