Customers of telecom service provider Aircel today virtually laid siege to some of its outlets here following rumours about closure of its service. A company official clarified the network service provider was facing some issues and they were trying to resolve it. Also Read - Vodafone Idea now rebranded as Vi in India to take on Jio and Airtel
According to some of the customers they were neither able to make a call nor receive and they termed it as the first step towards total closure of services. Some complained that they were unable to use the mobile number porting facility due to network issues. Also Read - TRAI issues a decision to end 100 free SMS per day rule
The company outlet employees tried to convince the protesting customers, saying the rumours were spread by the competitors and claimed there were no such issues. Meanwhile, when contacted by PTI, an official spokesperson of Aircel, said they were trying to resolve the issue. Also Read - TRAI says mobile number will remain 10 digits, has no plan for 11 digits: Report
“Aircel is facing network issues and we are trying to find a way to resolve this at the soonest possible,” the official told PTI. Last year, Aircel and Reliance Communications had planned to join hands but the deal did not materialise.