comscore
News

Android 9 Pie: Google Pixel XL users complain about fast charging bug after update

Google Pixel XL users are complaining that Android Pie bricks fast charging on the smartphone.

  • Published: August 14, 2018 11:39 AM IST
google-pixel-review-bgr-14

Google’s Pixel devices offer the best experience of Android but they are not immune to bugs, and other software issues. Since the launch of first Pixel smartphones, Google has supported fast charging via USB Type-C port. However, fast charging has been a pain point for a lot of users with the release of every software update.

Now, Google Pixel owners are reporting that fast charging is not working after updating their smartphones to the latest Android 9 Pie. According to Android Police, a growing number of users of the original Pixel XL smartphones have noted that fast charging is not working properly following an update to Android 9 Pie. Google’s support forum is full of complaints where users are writing that accessories that support USB-PD (Power Delivery) are not always working with their devices.

Some Pixel XL owners have observed that Google’s own charger included with the smartphone are not supporting fast charging. There are also reports that when they charge Pixel XL with the adapter included in the box, the smartphone shows “Charging rapidly” message on the lock screen. Other third-party USB-PD chargers and replacement chargers from the Google Store are said to be not supporting the same functionality.

The original issue tracker post for this problem addressed by Pixel XL users has been closed and marked as won’t fix, a status designated for issues that are not reasonably possible to fix. The closure of the issue could also mean that the problem is not controlled by AOSP or it is related to an issue caused by third-party hardware.

A new thread has been opened related this issue where Pixel XL owners are complaining that the issue is caused by Android 9 Pie, and has nothing to do with the chargers. Some users have mentioned that these third-party USB-PD chargers supported fast charging before the update to Android Pie. Since this issue came into light, owners of 5-inch Google Pixel are also complaining about the same problem.

Google is yet to comment on this issue, and there is also no clarity on what is causing the issue. There is a possibility that Google will release an update, which will fix the issue but for now, we don’t have clarity on how Google plans to fix it.

You Might be Interested

Google Pixel

57000

Buy Now
Android 7.1 Nougat
Snapdragon 821 Quad-Core 2.15GHz Processor
12.3 MP with f2.0 Aperture, LED flash, Phase detection auto-focus, laser auto-focus
  • Published Date: August 14, 2018 11:39 AM IST