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Apple acknowledges iMessage issue, will fix it in the coming software update

Earlier this week, we reported about an iMessage bug that resulted in missed SMS messages, after a user had switched from an iPhone to an Android device. Apple has finally acknowledged the bug and h

Apple-iMessage-1

Earlier this week, we reported about an iMessage bug that resulted in missed SMS messages, after a user had switched from an iPhone to an Android device. Apple has finally acknowledged the bug and has promised to fix it in the forthcoming iOS update.

Apple issued a statement to Re/code, which reads:

We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update. For users still experiencing an issue, please contact AppleCare.

There is currently no word on the nature of this update or when Apple plans on releasing it. This iMessage bug came to light when an Apple user sued the company after finding that he wasn’t receiving any SMS after switching to an Android smartphone. When current iPhone users would send a text to his number (stored in phonebooks as an iPhone number), iOS would automatically send the text as an iMessage, rather than an SMS.

While we wait for Apple to release the update, the only real solution for this issue is to turn off iMessage before switching phones. In case you’ve switched phones, you can insert your SIM card into someone else’s iPhone and iPad, set up your Apple ID and turn off iMessage from the settings.

  • Published Date: May 22, 2014 6:02 PM IST
  • Updated Date: May 22, 2014 6:04 PM IST