comscore Apple hit with second class action lawsuit for throttling iPhones performance

Apple hit with second class action lawsuit for throttling iPhones performance

This comes hours after the first lawsuit that alleged essentially the same harms to consumers.

  • Published: December 22, 2017 2:28 PM IST
apple iphone 7

Hours after Apple was hit with a class action lawsuit for purposely slowing down older iPhones, the company has reportedly been hit with another one. According to the filings, Apple has acted in “deceptive, immoral, and unethical” ways, with the iOS 10.2.1 update engineered to “purposefully slow down or ‘throttle down’ the performance speeds” of the iPhone 5, iPhone 6, and iPhone 7. Also Read - Apple is likely to add this old iPhone model to its vintage product list on December 31

Also Read - Can the new Snapdragon 8cx Gen 3 chipset take on Apple M1?

As reported by Chicago Sun Times, the lawsuit was filed by two Illinois residents, who teamed with citizens of Ohio, Indiana, and North Carolina in the suit. The filers claim that Apple is in violation of consumer protection laws about deceptive business practices. Also Read - Apple India reveals the best apps for iPhone, iPad, and Mac in 2021: Check out the list

The suit claims that Apple has been willfully slowing down devices to force users to buy new phones, and “needlessly subjects consumers to purchasing newer and more expensive iPhones when a replacement battery could have allowed consumers to continue to use their older iPhones”. However, despite the suit’s claims, a $79 replacement battery does in fact return full speed to the devices.

On the flip side, as Apple Insider points out, the second action lawsuit filing does not note that the update prevented unexpected shutdowns with a chemically depleted battery in the case of the iPhone 5s, iPhone 6, and iPhone SE. Batteries are considered consumables, with users responsible for condition of the battery after Apple’s one-year warranty expires, or after two years if AppleCare+ is purchased for the device.

The inception of these lawsuits was a thread of discussion on Reddit, which started off last week. Users on these threads had claimed that their iPhones had slowed post updates. Other users claimed that they were able to achieve higher benchmark results, but only after a battery replacement. While there is no universal improvement in benchmarks after a replacement, some additional users confirmed that their devices felt faster after a replacement. Consequently, the long-living conspiracy theory that Apple intentionally slows down older iPhones to force purchasing a new device rose once again.

Earlier this week, Apple confirmed that it does slow down older models, but not to force its customers to upgrade to a new model. Apple says it does so because of the nature of lithium-ion batteries that degrade over time. Li-ion batteries tend to store less amount of charge over time. The degradation is more rapid on a device like smartphone, which is powered on for nearly 24 hours and seven days a week. Apple says the objective here is to ensure that the iPhone does not shut down unexpectedly when the battery gets depleted completely.

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  • Published Date: December 22, 2017 2:28 PM IST

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