Apple to refund Rs 3,990 to users who paid full amount for iPhone battery replacement in 2017

Users who paid full amount of Rs 5,990 for battery replacement of their iPhones in 2017, will be getting a refund of Rs 3,990

  • Published: May 24, 2018 11:54 AM IST

Last year it was discovered that Apple was throttling the performance of older iPhones to prevent battery life and unexpected shutdowns caused by it. The company got a lot of backlash for its actions and mostly for the fact the it did not inform users that it was doing this.

After the controversy, Apple not only apologized, but also reduced the cost of battery replacement for older iPhones that were affected by this. The list includes iPhone 6 and later devices. Under the new program, the company reduced the cost of battery replacement to only Rs 2,000 from Rs 5,990. However, before this was implemented, there were a lot of users who had paid the full Rs 5,990 in order to replace the iPhone battery. Fortunately, the company is acknowledging these customers and has now announced that it will be refunding Rs 3,990 to all of them.

This was announced on one of Apple’s support pages. On the page it was mentioned that Apple will be paying Rs 3,990 to customers who had the iPhone battery replaced between 1 January and 28 December in 2017. The only condition being that the replacement should have happened at an Apple store, Apple service center or at an Apple authorized service provider. Customers will of course have to provide original bills for it.

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Apple also plans on transferring the money directly to customer’s account, if the payment was made by a credit card.  Customers who are eligible for the payback will also be getting an official mail from Apple, between 23 May and 27 July with further instructions to carry forward the process.

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  • Published Date: May 24, 2018 11:54 AM IST