BBC’s Panorama show has documented the grueling experience workers face at Apple’s suppliers in China. The publication also writes that “the conditions of work are totally physically intolerable,” citing the death of fourteen workers who killed themselves at Apple’s Foxconn factory. Apple has however hit back at the documentary makers saying that it “strongly disagreed with the program’s conclusions.” The BBC reporter filmed exhausted workers falling asleep on their 12-hour shifts at the Pegatron factories. One undercover reporter who worked at the factory was made to work for 18 days in a row even after making numerous requests for a day off. Also Read - Grab iPhone 11 with up to Rs 8,000 discount in India, but for a limited period
The documentary further claims that the tin used in making iPhones comes from mud pits in Indonesia where child labors are made to dig the mud putting their lives on risking mudslides. It also claimed that Apple has, on numerous occasions, broken its own standards on ID cards, dormitories, juvenile workers and others. Also Read - Apple App store removes this popular dating app for spreading misinformation
As mentioned above, Apple has disagreed with BBC’s documentary and issued a statement, which follows. Also Read - Apple adds UPI, RuPay, net banking on App Store: How to add new payment methods
“We are aware of no other company doing as much as Apple to ensure fair and safe working conditions… We work with suppliers to address shortfalls, and we see continuous and significant improvement, but we know our work is never done.” Apple said it was a very common practice for workers to nap during breaks, but it would investigate any evidence they were falling asleep while working. It said it monitored the working hours of more than a million workers and that staff at Pegatron were averaging 55 hours a week.
This isn’t the first time the Cupertino-based company has been criticized of such violations. But overtime, it has improved several of its guidelines.