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BBM for Android and iPhone further postponed

Those awaiting the official BBM app to go live on the Google Play store or the App Store will have to wait a bit longer. BlackBerry will not release the BBM app for Android or iPhone this week, An

Those awaiting the official BBM app to go live on the Google Play store or the App Store will have to wait a bit longer. BlackBerry will not release the BBM app for Android or iPhone this week, Andrew Bocking, EVP BBM has confirmed. The company was supposed to release the BBM app on these two platforms on September 21 and September 22, however it was after someone posted an unreleased, older version of the app in the Android Play Store that BlackBerry announced to postpone the launch.

Last week, this older version of the BBM app witnessed a huge traction and was downloaded by over a million active users. Bocking has said that the older version “resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways.” And though the company has addressed these issues, it still has to work on blocking the users currently using the unreleased version of the app.

The leaked app was an older version that used more data per user. BlackBerry had fixed it in the final version but with over a million users using the leaked version, it had no way to block them without blocking all users. BlackBerry says it is working on a solution but it will take longer to fix and won’t be done by the end of this week.

“The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week,” Bocking wrote.

Early today, Blackberry announced the $4.7 billion buyout plan from FairFax Financials, though there is no surety if the deal will include BBM as well or not. BlackBerry was earlier rumored to spin off BBM as a separate company, which is still not cleared in the acquisition agreement.

Here is the post:

Hi Android and iPhone users,

This is Andrew Bocking, head of BBM at BlackBerry. As a follow up to our first blog post on Saturday, I want to take a moment to provide you with an update on the rollout of BBM on Android and iPhone.

Last week, an unreleased, older version of the BBM for Android app was posted on numerous file sharing sites. We were aware of an issue with this unreleased version of the BBM for Android app. This older version resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways. The version we were planning to release on Saturdayaddressed these issues, however we could not block users of the unreleased version if we went ahead with the launch.

We attempted to address the problems caused by the unreleased version throughout the day on Saturday, but as active users of the unreleased app neared a million – and accelerated – it became clear that the only way to address the issue was to pause the rollout for both Android and iPhone.

The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week.

Thank you for your patience while we take the time needed to deliver the experience you expect from BBM. We will continue to provide you with updates here on InsideBlackBerry.com and through @BBM on Twitter. We will notify everyone who has pre-registered on BBM.com when BBM is available on Android and iPhone.

Andrew Bocking

EVP, BBM

  • Published Date: September 24, 2013 11:54 AM IST
  • Updated Date: September 24, 2013 11:55 AM IST