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BSES app launched for consumers to verify ID of visiting staff

The app will allow customer to verify any official claiming to be from BSES.

  • Published: November 21, 2017 12:00 AM IST

To check the menace of imposters extorting money posing as electricity distribution company (discom) officials, BSES on Monday announced the launch of an app to verify the identity of its inspection staff. The introductive of this innovative solution by BSES, one of the two electricity distribution companies of Delhi, follows numerous instances of fake discom officials coming to light over the recent years.

“BSES has introduced a novel ‘BYPL representative check’ option on the BSES mobile app, which will let discom customers verify the authenticity of any official (Meter Reader, Bill Distributor, Inspection Team official etc.) claiming to be from BSES,” a discom release said here.

The feature has initially been rolled-out for BSES customers in east and central Delhi, and will soon be made available for customers in south and west Delhi, it added. Advising consumers to verify the identity of BSES staff who visit their premises, a discom spokesperson said: “We have been routinely urging our consumers to be on guard against such unscrupulous elements.”

Earlier this year, BSES said it had busted two gangs of imposters in the capital who used to extort money from people in the guise of discom officials. It said seven impostors masquerading as BSES officials had been apprehended earlier this year and FIRs registered. ALSO READ: Android users spent close to 325 billion hours using apps in Q3 2017: Report

  • Published Date: November 21, 2017 12:00 AM IST