comscore Exclusive: We tried WhatsApp Call and it is a winner!
News

Exclusive: We tried WhatsApp Call and it is a winner!

WhatsApp testing 2

Around 11PM last night, we got a surprise call from WhatsApps’s Neeraj Arora. It wasn’t any ordinary call but one he made from within WhatsApp. So far we had only heard about the feature, which was promised a year ago and started trickling out to some select users as a part of a beta test. And here we were, talking to Arora, who casually teased us – “I called to check the audio quality. What do you think?” Also Read - New WhatsApp updates coming: Link devices, revised storage UI on iPhones

Also Read - Facebook will now make money from WhatsApp's in-app purchases

Last year we had bumped into WhatsApp CEO Jan Koum as both of us headed out of Barcelona after attending MWC. During the interaction, Koum shared with BGR India his vision of how WhatsApp would become the primary communication service after it launches a much asked for voice calling feature. It took a little longer than anticipated but WhatsApp Call is now around the corner. Also Read - WhatsApp brings Always Mute group chats to iOS, Android: You can apply it now

Also on BGR India: After replacing SMS, WhatsApp CEO Jan Koum wants to replace voice calls

Earlier this week word spread about some users being able to access WhatsApp Call feature. WhatsApp had then confirmed to BGR India that it was beta testing the service and would soon launch it once it is satisfied with its performance. Yesterday, the call button started appearing on WhatsApp’s iPhone app, which we are now told is preparation for when WhatsApp flips the switch on. Interestingly, the switches were flipped on for us soon after Arora’s surprise call.

Much like WhatsApp itself, WhatsApp Call is pretty straight forward and simple. Once the service is available for the user, they will see a phone receiver icon next to the contact’s name in a chat window. As part of the new feature, there are a few minor changes to the overall user interface as well. For instance, there s now a separate pane for keeping track of voice calls. The app also notifies a user when they miss a call. Users can also check their messages and other phone activity while being on the call. In true WhatsApp essence, it is a no nonsense voice calling solution.

WhatsApp Stats

To test the durability of the feature, we checked it on both 3G and Edge networks. The calls worked seamlessly on the 3G network with crystal clear audio. In fact, the call quality seemed better than a regular cellular call, and dare we say, almost at par with Apple’s FaceTime Audio call. Even on an Edge network, the feature worked just as fine. This is important, as most users don’t have the luxury to be on a good network at all times.

WhatsApp incoming-miised

While there are many messaging apps that offer free peer-to-peer voice calls, including Hike, Viber and Skype, the impact that WhatsApp Call will have is unparalleled. WhatsApp Call has the potential to do to voice calling what WhatsApp messenger did to SMS especially in a country like India where WhatsApp has over 70 million monthly active users. With the right critical mass, simple UI and ability to work in adverse network conditions (not to forget free calls over Wi-Fi), WhatsApp just got more difficult to ignore.

For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel.
  • Published Date: February 6, 2015 8:00 AM IST
  • Updated Date: February 6, 2015 1:04 PM IST



new arrivals in india

OnePlus 8T
OnePlus 8T

42,999

Samsung Galaxy F41
Samsung Galaxy F41

15,499

Apple iPhone 12 Pro Max
Apple iPhone 12 Pro Max

1,29,900

Apple iPhone 12 Pro
Apple iPhone 12 Pro

1,19,900

Apple iPhone 12 Mini
Apple iPhone 12 Mini

69,900

Apple iPhone 12
Apple iPhone 12

79,900

Poco X3
Poco X3

16,999

Realme Narzo 20A
Realme Narzo 20A

8,499

Realme Narzo 20
Realme Narzo 20

10,499

Realme Narzo 20 Pro
Realme Narzo 20 Pro

14,999

Oppo F17
Oppo F17

17,990

Samsung Galaxy M51
Samsung Galaxy M51

24,999

Poco M2
Poco M2

10,999

Oppo F17 Pro
Oppo F17 Pro

22,990

Realme 7 Pro
Realme 7 Pro

19,999

Realme 7
Realme 7

14,999

Xiaomi Redmi 9A
Xiaomi Redmi 9A

6,799

Vivo Y20
Vivo Y20

12,990

Xiaomi Redmi 9
Xiaomi Redmi 9

8,999

Nokia 5.3
Nokia 5.3

13,999

Motorola Moto G9
Motorola Moto G9

11,499

Realme C15
Realme C15

9,999

Realme C12
Realme C12

8,999

Samsung Galaxy Note 20
Samsung Galaxy Note 20

77,999

Xiaomi Redmi 9 Prime
Xiaomi Redmi 9 Prime

9,999

Oppo Reno4 Pro
Oppo Reno4 Pro

34,990

Samsung Galaxy M01 Core
Samsung Galaxy M01 Core

5,499

Realme 6i
Realme 6i

12,999

Asus Rog Phone 3
Asus Rog Phone 3

49,999

OnePlus Nord
OnePlus Nord

24,999

Infinix Smart 4 Plus
Infinix Smart 4 Plus

7,999

Xiaomi Redmi Note 9
Xiaomi Redmi Note 9

11,999

Samsung Galaxy M01s
Samsung Galaxy M01s

9,999

Vivo X50 Pro 5G
Vivo X50 Pro 5G

49,990

Vivo X50 5G
Vivo X50 5G

34,990

Realme C11
Realme C11

7,499

Poco M2 Pro
Poco M2 Pro

13,999

Realme X3
Realme X3

24,999

Realme X3 SuperZoom
Realme X3 SuperZoom

27,999

Tecno Spark Power 2
Tecno Spark Power 2

9,999

Oppo A12
Oppo A12

9,990

Oppo A52
Oppo A52

16,990

Samsung Galaxy A21s
Samsung Galaxy A21s

15,999

Oppo Find X2
Oppo Find X2

64,990

Motorola One Fusion Plus
Motorola One Fusion Plus

17,499

Samsung Galaxy A31
Samsung Galaxy A31

20,999

Samsung Galaxy M01
Samsung Galaxy M01

8,999

Samsung Galaxy M11
Samsung Galaxy M11

10,999

Infinix Hot 9 Pro
Infinix Hot 9 Pro

9,999

LG Velvet
LG Velvet

Price Not Available

Xiaomi Mi Note 10 Lite
Xiaomi Mi Note 10 Lite

Price Not Available

Apple iPhone SE 2020
Apple iPhone SE 2020

42,500

Honor 30 Pro
Honor 30 Pro

Price Not Available

Honor 30
Honor 30

Price Not Available

OnePlus 8
OnePlus 8

44,999

OnePlus 8 Pro
OnePlus 8 Pro

54,999

Xiaomi Redmi Note 9 Pro
Xiaomi Redmi Note 9 Pro

13,999

Motorola Moto E4
Motorola Moto E4

8,999

Samsung Galaxy On Max
Samsung Galaxy On Max

9,775

nubia N2
nubia N2

15,999

Karbonn K9 Kavach 4G
Karbonn K9 Kavach 4G

5,290

Motorola Moto C Plus
Motorola Moto C Plus

6,999

Best Sellers