Ever since Facebook Messenger chatbots have made its presence, it has taken the online business to another level. The use of chatbots is not just limited to online business but the chatbots also helps you to play games and read news. In a recent move, Facebook has added payment support in its messaging app via chatbots wherein customers will now be able to make payments directly within Messenger without sending users to an external website. The chatbots were introduced on Facebook’s platform in April that allowed users to interact with businesses and get updates from them. Also Read - Facebook gives voice to emojis with Soundmoji: Here's how to send
The payment support will be available with Messenger Platform version 1.2 and allows customers to click on a new “Buy Now” button which will lead them to a page where they can input credit card information, and other related information. “Thirty-four thousand developers have joined the platform and built 30,000 bots in the April launch, up from over 10,000 developers in May and 11,000 bots in July,” Techcrunch.com quoted David Marcus, Head, Facebook Messenger, as saying. The credit card information that people have already stored in Facebook or Messenger can be used to instantly make purchases in bots. Facebook is working with all the major payment processing companies including Stripe, PayPal, Braintree, Visa, MasterCard and American Express, the report added. Also Read - You can now use WhatsApp web without your phone
Chatbots as a concept is going to evolve and become meaningful. They will create more opportunities for new companies to explode from nothing into prominence. They will create many new business strategy opportunities.