Samsung had its worst fallout last year with the Galaxy Note 7 s battery fiasco. The South Korean conglomerate managed to come out of the chaos following lawsuits, unit recalls, and even re-launched the refurbished Galaxy Note 7 units as Galaxy Note 7 FE. Now, another case of battery overheating issue has struck Samsung with its older phablet, the Galaxy Note 4. But this time, Samsung isn t to be blamed for the problem. Also Read - Samsung Galaxy S22 Ultra leaked render hints at an S Pen slot, Galaxy S22+ leaked tooAlso Read - Phones launching in India this week: Vivo X70 series, Mi 11 Lite NE 5G, Samsung Galaxy M52 5G, and more
Over 10,000 batteries of the Galaxy Note 4 have been recalled in the US due to risk of overheating that could cause potential fire or burns. The recall came after one incident was reported of a Galaxy Note 4 overheating, but thankfully no damage was caused. These refurbished units were shipped between last December and April this year.
There s isn t any cause to blame Samsung, since it doesn t have to do with original Galaxy Note 4 model. According to The Verge, only the refurbished units of the Galaxy Note 4 which are a part of US carrier AT&T s insurance program and distributed by FedEx Supply Chain are affected with the battery issue. These refurbished units have reportedly been shipped with faulty batteries, thus leading to the overheating risk. ALSO READ: Samsung Galaxy Note 7 explosions were caused by two set of faulty batteries
Following the breakout of this issue, Samsung was quick to respond and a spokesperson was quoted by The Verge as saying, FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit. The refurbishment program was managed by FedEx Supply Chain and operated independently of Samsung.
FedEx has currently started the recall process, and is issuing new batteries as well since the Galaxy Note 4 comes with a replaceable battery. While the cause behind the faulty batteries hasn t been released yet, FedEx has assured all necessary measures to be taken, as the company told TechCrunch, We are closely engaged with our customers to make sure all of these lithium batteries are safely and quickly returned, and will replace those lithium batteries free of charge for consumers.
This situation is however not as grave as what happened last year with the Galaxy Note 7. The situation went out of hand, and its effects were felt on a global scale with units being recalled, and severe cases of battery overheating being reported. Samsung will complete its progress from last year s situation as it launches the Galaxy Note 8 on August 23, and hope that no units are recalled. ALSO READ: Samsung Galaxy Note 8 official teaser confirms Infinity Display, S Pen support
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