Google Assistant is not responding to 'OK Google' queries on many smartphones after new update

Even the voice settings in Google Assistant are not accessible

  • Published: August 7, 2018 10:21 AM IST
google assistant

Google Assistant comes in handy in many situations. It can be used to look-up for information, call people, manage your calendar and do many other things. Above all, one of the main reasons why so many people rely on it is because it is only a call away. However, now it is being reported that many people have been experiencing issues on their Android smartphones, where Google Assistant has stopped responding to its “OK Google” call.

Android Police reports that the problem is currently occurring on a number of smartphones, across popular brands including, OnePlus, Xiaomi, Samsung and others. The problem seems to have arisen because of a new Google update, as many users have mentioned on Twitter and Reddit that they only noticed the issue after updating their smartphone.

The problem isn’t just with Google Assistant not responding either. Users have also complained about not being able to access the voice settings in Google Assistant. The options consisting “Access with Voice Match” and “Unlock with Voice Match” have been greyed out completely, so users can’t reset the settings either.

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Though Google hasn’t official sent out a statement, the company’s employees have been reported to actively reply to some users on forum and social media websites. In the meantime however, users have no other option but to summon Google Assistant through the home button or a dedicated button. Those methods seem to be working fine. That said, the problem seems to have caught Google’s eye, meaning a fix should not be that far off.

  • Published Date: August 7, 2018 10:21 AM IST