Google confirms issue with Google Assistant automatically switching to US English, working on stable solution

Google Assistant team is aware of this problem and is currently investigating a stable solution.

  • Published: September 6, 2018 5:16 PM IST
nokia 2 google assistant

Google has acknowledged that it is having some issues with Google Assistant’s functionality these days. Users reported that Google Assistant didn’t respond many times to the “OK, Google” command, and the default language automatically switched to US English. The problem currently seems to be on Pixel smartphones, and on Google Home series of smart speakers.

Replying to user complaints on the Google Home Help Forum, the company has noted that Google Assistant team is aware of this problem and is currently investigating a stable solution, first reported at Piunikaweb (via DigitalTrends).

Last week, a user reported that the assistant voice on Google Home mini and Pixel 2 changed to US English, instead of Australian English that he had set up. Furthermore, the settings wouldn’t let him change back to Australian Assistant, however it was possible to change the localization to Japanese.

To which, next day a Googler responded by noting, “Thank you for sharing feedback regarding this issue, and I apologize for any inconvenience this may have caused. The team is aware of this problem and currently investigating a stable solution. Please feel free to continue updating this thread with any additional information.”

In addition to the language switch issue, several users on the forum have reported about Google Assistant invariably refusing to respond to “Ok, Google” wake-up command. The issue is essentially Google Assistant’s Voice match feature failure, and last month Google even closed the issue as ‘fixed’. But on the same thread as well as dedicated threads on Xiaomi forum, users of the newly launched POCO F1 have reported about the issue again.

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  • Published Date: September 6, 2018 5:16 PM IST