comscore Google Pixel 2 users reporting camera failure | BGR India
News

Google Pixel 2 users reporting camera failure after recent software updates

Multiple Google Pixel 2 users are reporting camera failure after recent software updates. Let’s have a closer look at the circumstances of this problem.

  • Published: February 2, 2020 11:58 AM IST
google pixel 2 xl visor

Google Pixel lineup is renowned for its camera performance and timely software updates. It started quietly in the camera department with the original Google Pixel and ramped things up with the Pixel 2. Anyone in the market for the best camera experience and fastest software updates on the Android side should pick up a Pixel. However, a recent report has surfaced online where recent updates seem to have caused a serious issue in the camera. As per the report, multiple Google Pixel 2 users are reporting camera failure after recent software updates. Let’s have a closer look at the circumstances of this problem. Also Read - Android R, the successor to Android 10 spotted running on Google Pixel 4

Google Pixel 2 series camera failure details

As per a recent report from Android Police, multiple Google Pixel 2 series users are reporting camera failure. Taking a look at the video of this issue, the camera no longer works. It fails to show any image in the viewfinder as soon as you open the camera app. The device can also not capture any photos or videos from the rear camera. Practically, the camera seems to be dead. It is also worth noting that this issue is across all the apps and not just the Google Camera app. While opening the Camera, we briefly see the camera UI but the viewfinder remains black. Also Read - Google Pixel 4A could launch in at least two variants, one of which will support 5G: Report

Watch: Google Messages RCS: How to enable this on any Android smartphone

It is also worth noting that this is not a new issue. In fact, initial reports of a similar problem started with the Android 10 updated in the summer of 2019. However, the complaints have increased after the recent “Pixel feature drop” with the December update. There is no known cause or work-around this problem at the time of writing. Contacting Google Support about the issue got mixed responses. Some users were able to secure a replacement while the rest of the devices are now out of the warranty period. Also Read - Google Pixel 2 and 2 XL finally get Live Caption support; details

Features Google Pixel 2 XL Google Pixel 2
Price 57000 42000
Chipset Qualcomm Snapdragon 835 Octa-Core 2.35GHz + 1.9GHz, 64-Bit Processor Qualcomm Snapdragon 835 Octa-Core 2.35GHz + 1.9GHz, 64-Bit Processor
OS Android 8.0.0, Oreo Android 8.0.1, Oreo
Display pOLED display-6.0-inch-QHD+ (2880 x 1440) Pixel OLED display-5.0 inches-FHD (1920 x 1080) Pixel
Internal Memory 64GB Internal Storage, 4GB RAM 64GB Internal Storage, 4GB RAM
Rear Camera 12.2 MP with f/1.8 aperture 12.2 MP with f/1.8 aperture
Front Camera 8 MP with f/2.4 aperture 8 MP with f/2.4 aperture
Battery 3520 mAh Battery 2700 mAh battery
For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel.
  • Published Date: February 2, 2020 11:58 AM IST


You Might be Interested

Google Pixel

57000

Buy Now
Android 7.1 Nougat
Snapdragon 821 Quad-Core 2.15GHz Processor
12.3 MP with f2.0 Aperture, LED flash, Phase detection auto-focus, laser auto-focus
Google Pixel 2

42000

Android 8.0.1, Oreo
Qualcomm Snapdragon 835 Octa-Core 2.35GHz + 1.9GHz, 64-Bit Processor
12.2 MP with f/1.8 aperture
Google Pixel 2 XL

57000

Android 8.0.0, Oreo
Qualcomm Snapdragon 835 Octa-Core 2.35GHz + 1.9GHz, 64-Bit Processor
12.2 MP with f/1.8 aperture

new arrivals in india

OnePlus 8T
OnePlus 8T

42,999

Samsung Galaxy F41
Samsung Galaxy F41

15,499

Apple iPhone 12 Pro Max
Apple iPhone 12 Pro Max

1,29,900

Apple iPhone 12 Pro
Apple iPhone 12 Pro

1,19,900

Apple iPhone 12 Mini
Apple iPhone 12 Mini

69,900

Apple iPhone 12
Apple iPhone 12

79,900

Poco X3
Poco X3

16,999

Realme Narzo 20A
Realme Narzo 20A

8,499

Realme Narzo 20
Realme Narzo 20

10,499

Realme Narzo 20 Pro
Realme Narzo 20 Pro

14,999

Oppo F17
Oppo F17

17,990

Samsung Galaxy M51
Samsung Galaxy M51

24,999

Poco M2
Poco M2

10,999

Oppo F17 Pro
Oppo F17 Pro

22,990

Realme 7 Pro
Realme 7 Pro

19,999

Realme 7
Realme 7

14,999

Xiaomi Redmi 9A
Xiaomi Redmi 9A

6,799

Vivo Y20
Vivo Y20

12,990

Xiaomi Redmi 9
Xiaomi Redmi 9

8,999

Nokia 5.3
Nokia 5.3

13,999

Motorola Moto G9
Motorola Moto G9

11,499

Realme C15
Realme C15

9,999

Realme C12
Realme C12

8,999

Samsung Galaxy Note 20
Samsung Galaxy Note 20

77,999

Xiaomi Redmi 9 Prime
Xiaomi Redmi 9 Prime

9,999

Oppo Reno4 Pro
Oppo Reno4 Pro

34,990

Samsung Galaxy M01 Core
Samsung Galaxy M01 Core

5,499

Realme 6i
Realme 6i

12,999

Asus Rog Phone 3
Asus Rog Phone 3

49,999

OnePlus Nord
OnePlus Nord

24,999

Infinix Smart 4 Plus
Infinix Smart 4 Plus

7,999

Xiaomi Redmi Note 9
Xiaomi Redmi Note 9

11,999

Samsung Galaxy M01s
Samsung Galaxy M01s

9,999

Vivo X50 Pro 5G
Vivo X50 Pro 5G

49,990

Vivo X50 5G
Vivo X50 5G

34,990

Realme C11
Realme C11

7,499

Poco M2 Pro
Poco M2 Pro

13,999

Realme X3
Realme X3

24,999

Realme X3 SuperZoom
Realme X3 SuperZoom

27,999

Tecno Spark Power 2
Tecno Spark Power 2

9,999

Oppo A12
Oppo A12

9,990

Oppo A52
Oppo A52

16,990

Samsung Galaxy A21s
Samsung Galaxy A21s

15,999

Oppo Find X2
Oppo Find X2

64,990

Motorola One Fusion Plus
Motorola One Fusion Plus

17,499

Samsung Galaxy A31
Samsung Galaxy A31

20,999

Samsung Galaxy M01
Samsung Galaxy M01

8,999

Samsung Galaxy M11
Samsung Galaxy M11

10,999

Infinix Hot 9 Pro
Infinix Hot 9 Pro

9,999

LG Velvet
LG Velvet

Price Not Available

Xiaomi Mi Note 10 Lite
Xiaomi Mi Note 10 Lite

Price Not Available

Apple iPhone SE 2020
Apple iPhone SE 2020

42,500

Honor 30 Pro
Honor 30 Pro

Price Not Available

Honor 30
Honor 30

Price Not Available

OnePlus 8
OnePlus 8

44,999

OnePlus 8 Pro
OnePlus 8 Pro

54,999

Xiaomi Redmi Note 9 Pro
Xiaomi Redmi Note 9 Pro

13,999

Motorola Moto E4
Motorola Moto E4

8,999

Samsung Galaxy On Max
Samsung Galaxy On Max

9,775

nubia N2
nubia N2

15,999

Karbonn K9 Kavach 4G
Karbonn K9 Kavach 4G

5,290

Motorola Moto C Plus
Motorola Moto C Plus

6,999

Best Sellers