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Google Pixel 3 XL and Pixel 3 seem to have an audio issue; company claims that it is by design

Google clarified that it “selectively deemphasize some frequencies” to minimize “disruptive noises”.

  • Published: October 21, 2018 7:26 PM IST
Google Pixel 3 XL (13)

A number of new reports have emerged on the internet in the past couple of days reporting audio problems with the latest flagship smartphone lineup by Google, the Google Pixel 3 and Pixel 3 XL. These reports indicate that similar to the Google Pixel 2 and Pixel 2 XL, the 2018 lineup is also plagued by microphone and audio issue. The problem is noticeable in audio comparisons of the Pixel 3 lineup with its rivals including the iPhone XS and XS Max. This issue has been raised by a number of YouTubers who have been comparing the video and audio recording quality on the device.

However, according to a report by Android Police, it looks like it may not be a problem, to begin with. For context, the audio recording on Pixel 3 and 3 XL seems to be “exceptionally tinny and distant” in comparison to an audio recording on other devices. Now that we have sent a context, the reason we added that this may not be a problem is that Google reached out and issued a statement to clarify the difference in the audio quality. According to the report, the difference is all because of design, as in, how the device is supposed to record audio.

Watch: Google Pixel 3 XL Hands On

The company added that it has tuned the software of Pixel 3 and Pixel 3 XL to reduce the background noise such as wind and road traffic while recording the video outside. The reduction also happens in “overly loud sounds” in favor of audible speech.

To achieve this, Google clarified that it “selectively deemphasize some frequencies” to minimize “disruptive noises”. The statement also noted that Google is “always looking at additional tuning opportunities based on” feedback from users. This means that Google may improve the quality with tuning in a future update.

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  • Published Date: October 21, 2018 7:26 PM IST