Google Pixel users report slowdown after January security update and fix is really simple

Google has confirmed that it is investing the issue but it doesn't seem to affect those upgrading with OTA update

  • Published: January 4, 2018 9:06 PM IST
google pixel 2 xl app drawer

Google Pixel 2 and Pixel 2 XL are undoubtedly two of the best smartphones one can buy right now but they are not short of their own problems. Since its launch in October last year, the Pixel 2 and Pixel 2 XL users have been reporting issues affecting display, microphone and even speaker. Now another issue has come to notice post the January security update.

Google released January security update for Pixel and Nexus devices yesterday and it has been pushed to only a handful of devices so far. But the search giant also released factory images making it easier to upgrade for those impatient to wait for the OTA update. Now, the first and second generation Pixel owners are reporting slow response times and noticeable lag after updating their devices with the latest patch.

According to 9to5Google, the Pixel owners are claiming that apps can take a second or two to launch and the returning to home screen takes longer than usual. Booting after the update seems to take several minutes with users noting that the phone stays stuck on the white screen just after the boot animation with Google logo and the progress bar being only proof that the phone is still working on the update.

The phone eventually opens the lock screen but there is another loading bar before the home screen and all apps are loaded. Some Pixel owners have even observed over at Reddit that the solution is as simple as restarting the device after installing the latest security patch. Interestingly, Google has confirmed that it is looking into the cause of this issue but media reports suggest that this problem occurs only when users sideload the update on their devices. However, those installing the security patch via OTA update shouldn’t have any such troubles.

The number of devices affected by the problem should be smaller since the security patch has just started rolling out and the issue itself is minor considering it doesn’t affect the OTA update. As a precautionary measure, the first and second generation Pixel owners should wait for the January security patch to arrive via OTA update and refrain from sideloading their device.

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  • Published Date: January 4, 2018 9:06 PM IST