Bangalore-based blogger Thejesh GN brought to light Airtel s practice of inserting a code on a user s web browser. Airtel however responded to Thejesh s expos , claiming it is a common practice among network operators globally. Also Read - Reliance Jio vs Vi vs Airtel: Best 4GB daily data prepaid plans under Rs 600Also Read - Sardar Udham Released on Amazon Prime Video: How to watch Vicky Kaushal starrer for free
Reverting to BGR India s email, an Airtel spokesperson said, Also Read - CSK vs KKR IPL 2021 final match livestream today at 7:30PM: How to watch live for free online
This is a standard solution deployed by telcos globally to help their customers keep track of their data usage in terms of mega bytes used. It is therefore meant to improve customer experience and empower them to manage their usage. One of our network vendor partners has piloted this solution through a third party to help customers understand their data consumption in terms of volume of data used. As a responsible corporate, we have the highest regard for customer privacy and we follow a policy of zero tolerance with regard to the confidentiality of customer data.
Thejesh put up screenshots of the code on GitHub, but was served with a cease-and-desist order by Flash Networks Ltd. The Israeli-based company claims that by revealing the code, the blogger has violated copyrights. Airtel has however denied any hand in this lawsuit. The spokesperson said, We are also surprised at the Cease & Desist notice served by Flash Networks to Thejesh GN, and categorically state that we have no relation, whatsoever, with the notice.