These days every individual feels like one could use an assistant, just like in the ancient times when Birbal used to counsel Akbar for each and every task of daily life. However, with the change of time, people cannot afford having a personal assistant all the time. But now with the advancement of technology, and high usage of apps by tech savvy people, individuals can afford to have a virtual assistant app that personally takes care of all the daily chores. Also Read - Google Assistant for Android TV now supports Hindi languageAlso Read - Over 30,000 skills now in the 'Alexa Skills Store' in India
It’s about taking the way humans have naturally interacted with each other for thousands of years and applying it to the way they interact with services. On the same lines, powered by artificial intelligence and machine learning capabilities, Helpchat provides a highly personalized experience. Basically, Helpchat is Birbal for all the present days Akbars, just turned into an app. Regardless of what you are looking for, Helpchat gives the best suggestion based on previous consumption patterns. Also Read - Apple stops program that let Siri listen to private recorded conversations
It filters news stories according to the preferences of the user, gives bill payment reminders, offers suggestions on movies and deals, books cabs, makes travel arrangements, does mobile recharges, and even orders food from your favorite restaurant. In India, Helpchat has already tie-ups with services like Cleartrip, Ola, Uber, Zomato, Freshmenu, and Mast Kalandar, among many others. Besides, Helpchat can also offer personalized offline and online deals, based on the user’s preferences.
In fact, having a virtual concierge and assistant service is part of global trend, led by the revolution in technology and digitization. Infact, international tech giants like Google and Facebook have been working on this concept for a long time.