The Uber Delhi rape case has been a cause of much furore over the weekend. Latest investigation reports indicate that the accused has been a repeat offender, posing grave questions on the credibility of Uber’s India operations. The police has been investigating and learning the Uber technology, to find clues and loopholes that led to the gruesome act. After arresting a man in connection, the police set out to ascertain Uber’s office address, which is not mentioned anywhere, not even on the company’s official website. WSJ reports that the police cleverly used the company’s app, hailed an Uber cab and found out that Uber’s office address is in the neighbouring town of Gurgaon. Also Read - Uber cab service resumed in 31 cities in India with new Lockdown 4.0 guidelinesAlso Read - Uber launches 'Uber Connect' package delivery service to rival Dunzo and Swiggy Genie
As Uber operates mostly virtually, their address is not mentioned anywhere on their website. The company, which during its launch in India, had promised of call centres, has failed to set one up yet. Therefore, the only way the police could locate their operations was by downloading the app and asking the driver to take them to the office. We were in the middle of the night and could not find their address online, Madhur Verma deputy commissioner of police for north district at Delhi Police toldThe Wall Street Journal. We had to hire an Uber cab, the driver knew the address. Also Read - Uber to operate 'Essential' cab service to hospitals and pharmacy stores in 4 cities
“A police official at Sarai Rohilla police station, where the assault is alleged to have taken place, then travelled in the cab to Uber s office training center in the neighboring town of Gurgaon,” he said.
It is also revealed that the arrested accused was jailed in 2011 as well, and that too in a rape case. He was lodged in Tihar jail for seven months. The Delhi government is planning to cancel Uber’s licence to operate in Delhi. Furthermore, Uber reportedly does not have a rent-a-cab permit and only has an All India Tourist Permit.
Uber has been courting controversy all through this year across the globe for smear campaigns against journalists, driver protests and breach of privacy. It has been banned in Thailand and is on the verge of being banned in Germany. And now, the latest development is that the state government has banned Uber in Delhi as well. The government has said that the cab service is misleading its customers, and from now on any Uber cab found on the roads will incur fines and could also be impounded.