Early adopters of Reliance Jio s 4G services under the Preview Offer enjoyed ultra high data speeds. Many reported speeds over 50Mbps, which was multiple times higher than what incumbent operators have been offering in the country. Many people were apprehensive whether Reliance Jio will be able to deliver optimum 4G speed or at least be on par with other service providers when it is commercially available. Unfortunately, Reliance Jio couldn t meet the expectations with several users reporting a severe dip in data speeds, and in cases not working at all. Speedtest platform Ookla in its recent report had also reflected at the trend of declining Jio 4G speeds. Now, data on TRAI s Myspeed portal suggests that Reliance Jio 4G speeds are the among slowest in the country. Reliance Jio has quickly responded to the report, and has clarified why the speed test reports may have not been showing the right picture. Also Read - Jio Freedom Plans 2021: Jio launches 5 new prepaid plans with no daily data limit - check detailsAlso Read - How to recharge your Jio number via WhatsApp
As reported by IndiaToday, the TRAI data reveals Airtel offers the maximum average 4G download speed at 11.4Mbps whereas Jio is at the fifth with an average speed of 6.2Mbps. Idea is at third spot with 7.6Mbps speed while Vodafone offers an average speed of 7.3Mbps. In terms of upload speeds, Idea leads the pack with 4.1Mbps whereas Jio is at the fourth spot with 2.4Mbps. The second and third spots are taken by Vodafone and Airtel with 4Mbps and 3.7Mbps average upload speeds respectively. You too can check the data on TRAI s portal, www.myspeed.trai.gov.in, wherein you need to choose your telecom operator and technology (network) between 4G, 3G or both for a detailed comparison. Also Read - 5G JioPhone launch could be around Diwali this year, price to be around Rs 3,500
Reliance Jio in its response has clarified that the speed test reports may not be accurately showing the average speed of the network. The operator said that users generally conduct data speed test when they are facing relatively slower speed. Also, its users currently are offered 4GB of data per data with a FUP limit post which speed is throttled to 256Kbps.
With reference to statistics published TRAI s analytics website, we have performed an internal analysis of the same. Based on this analysis, we believe that the comparison of Jio speeds with other operators has an inherent bias against Jio data usage. Historically, we have observed that a disproportionate number of speed tests are performed once the FUP comes into effect. This is so since most users don t consider performing the test until they observe a deterioration of speed. Such users also tend to perform multiple tests until full speeds are restored, Reliance Jio said in a statement.
Given that data usage under Jio Welcome Offer is completely free, a higher proportion of Jio users run up against the FUP limit. In comparison, not all non-Jio users have FUP based plans (rather their usage is completely stopped, and they are entirely prevented from performing the speed test), and even those who have FUP based plans face this situation only once a month. Further, such customers tend to recharge quickly and restore full speeds, it further explained.
The latest report on Reliance Jio s declining data comes weeks after Ookla in its report said that the data speeds had decreased by 23 percent and continued to show a downward trend. It looks like mean download speeds for 4G capable phones actually decreased 23 percent month-over-month from 11.31 Mbps to 8.77 Mbps, continuing a downward trend for 2016, the Ookla report said.
Reliance Jio has been aiming to acquire 100 million subscriber base as soon as possible, and it recently announced it had acquired 16 million subscribers post the commercial launch in September. However, the company has come under wide scanner for its deteriorating quality of service. While internet speeds are evidently slowing down, the operator has not been able to fix the long-pending voice call drops issue. Despite being free for lifetime, users are unable to benefit from its services, compelling them to use Reliance Jio as their secondary SIM. ALSO READ: Over 75 percent calls on Reliance Jio fail due to insufficient POIs: Mukesh Ambani
Jio says it is adding 0.6 million to 1.1 million customers a day. Considering that its Welcome Offer under which it offers free data services expires on December 31, its customers will be shifted to the usual data plans. It will be interesting to see how the network performs once the free usage period is over. ALSO READ: Congratulations Jio for reaching 16 million users, now fix their problems first