comscore Some Xiaomi phones are rebooting constantly, fix coming soon | BGR India
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Is your Mi, Redmi phone rebooting continuously? Fix coming soon

Xiaomi on Saturday said that the company has taken customers’ feedback into consideration and is "working towards fixing the problem at the earliest".

Redmi 9

The Redmi 9 is another affordable offering from Xiaomi that offers more than enough for basic smartphone needs. The Redmi 9 uses the MediaTek Helio G35 chip and paired with the MIUI 12 system, you can expect a feature-rich and decently fast user experience. The design also stands out with the pastel colors and the 5000mAh battery is just enough to complete two days on a single charge. It starts at Rs 8,999 for the base 64GB story.


Some Mi and Redmi users are complaining that their phone is rebooting continuously which is disrupting the overall user experience. After witnessing several complaints from Mi and Redmi phone users the company has acknowledged the issue and is working on a fix. The company said that they will rollout a software update soon. Also Read - RedmiBook Pro 14, RedmiBook Pro 15, Redmi AirDots 3 TWS earbuds launched: Price, key specifications

Xiaomi on Saturday said that the company has taken customers’ feedback into consideration and is “working towards fixing the problem at the earliest”. The company has issued an official statement on the same. Also Read - Redmi Note 10 camera, design revealed: 5 confirmed details of the Xiaomi phone

In an email statement to BGR.in, the Chinese smartphone manufacturer clarified, “It has come to our notice that Mi & Redmi devices are showing an error, causing unwanted rebooting of the device.” Xiaomi further clarified that it has “observed that certain lines of code are misbehaving during an app update.” Also Read - Xiaomi Redmi K40 series officially launched: Here's all you need to know

Xiaomi has confirmed that the company is currently working on fixing the issue with the particular App developer (name not revealed). The company also said that it will be rolling out a permanent update by early next week.

To update your Mi and Redmi phone you will need to head over to the Setting tab, then go to About phone section, scroll down to the software update section and check if you have received an update. If there’s an update just install it. To download the latest software update users will need to connect their device to a stable WiFi network..

Besides working on fixing the issue the company has “put temporary containment measures in place, over the last 36 hours.” Xiaomi has further revealed that this fix may need Mi and Redmi device users to get their devices flashed at a service centre.

“At Mi India, customer experience is top most priority and we regret the inconvenience caused to them. As a committed brand, our endeavour is to continue delivering on our consumer expectations, thereby offering best user experience to everyone,” the company further noted in the official statement.

For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel.
  • Published Date: November 14, 2020 3:30 PM IST
  • Updated Date: November 14, 2020 3:51 PM IST



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