In a bid to broaden its customer base, auto rickshaw aggregator Jugnoo on Tuesday launched a new service where users can book auto rides using Facebook Messenger. “Through ‘Jugnoo Bot’ service, people can easily book autos using their Facebook account, making the process more conversational,” said Samar Singla, founder and CEO of Jugnoo, in a statement. Also Read - Facebook Messenger is getting this important WhatsApp-like feature
The new service enables the Jugnoo Bot to tap users on Messenger. Users can easily book through a text message on Messenger or by clicking on a ‘Book-a-Ride’ option. Jugnoo automatically authenticates users through their Facebook login details and detects their ride location and suggests nearby multiple locations to choose from. Also Read - Facebook Messenger becomes third non-Google app to garner five billion downloads on Play Store
Users can also share their location via the Messenger location button. The Jugnoo Bot then shares the journey details with users to confirm their ride. The Bot also allows real-time tracking of the ride by users.
Just recently the auto-rickshaw aggregator Jugnoo has also introduced the facility of empowering auto-rickshaw drivers to recharge the customers’ Paytm wallet to address the issue of returning change after completing the ride. The company says the feature is handy and people will no longer have to worry about carrying the change with them as the driver can recharge their Paytm wallet with the balance money.