Flipkart is wary of certain areas in India where it doesn t deliver expensive products out of the fear of being duped. The e-commerce site s fears are not unfounded, as it tries to avoid situations that could cause major losses. One such case has come to light, where a man in Telengana is said to have duped Flipkart off Rs 20 lakh. Also Read - Flipkart Mobiles Bonanza sale top deals: iPhone SE, Poco X3 Pro and more on discountAlso Read - iPhone 11, iPhone XR up for grab with massive discount on Flipkart Big Saving Days sale
Veera Swamy from Vanasthalipuram in Telengana is said to have bought numerous items off Flipkart, and then returned the packages under the pretext of having been delivered the wrong item, Bangalore Mirror reports. Swamy s modus operandi involved placing orders under false names or names of his family members and neighbors. When it would be delivered, he would call up the call center and complain about a wrong item being delivered. When Flipkart would send a representative to collect the item, he would return the box stuffed with a fake item. Also Read - Flipkart Big Saving Days sale begins: Pixel 4a, Realme X7, Samsung Galaxy F62, more on discount
Swamy is said to have created multiple Flipkart accounts, as well as register using fake bank accounts. He repeated these tactics a number of times, and is said to have placed more than 200 orders in the last 20 months. This has caused Flipkart loses close to Rs 20 lakh.
To avoid such scenarios, e-commerce sites like Flipkart and Amazon India do not deliver consignments worth more than Rs 10,000 to customers in Uttar Pradesh, and NCR regions of Noida and Ghaziabad. The companies have cited cases where people order an iPhone, but on delivery, they complain that the handset is not working. On initiating a return, the companies would get packages filled with bricks, biscuit packets, or cardboard pieces.
They also cited incidents where their delivery representatives were locked up in the bathrooms, and some even beaten up. There have also been times when some people would place an order under cash on delivery, but on delivery they would say that they hadn t ordered anything.