Microsoft’s Lumia 535 that was launched last month in India has faced its first hurdle already. Many users have turned to social media and forums to report that they are having trouble using the touch screen display, and the Redmond-based company has acknowledged the issue.
The two of the most common issues reported include a fault in the multi-touch detection and the low touch sensitivity that results in either the phone not detecting your finger, or registering it in the wrong place. The guys at Winphoneviet also made a video showcasing the issue. The handset in the video is visibly having issues tracking fingers accurately, especially when it comes to multi-touch.
Microsoft has acknowledged this issue, and has said that they are aware of the problem. The company has also announced that they will soon roll out a software update that will fix the issue.
Meanwhile, some Lumia 535 users suggest that turning off the Screen Magnifier, which just so happens to be on by default, will improve touch sensitivity. To turn this feature off, go to Settings -> Ease of Access.
The Lumia 535 was launched in India in November with a price tag of Rs 9,199. On the specifications front, the smartphone features a 5-inch display, is powered by a 1.2GHz Snapdragon 200 quad-core processor paired with 1GB of RAM, and an 8GB expandable internal storage. The dual-SIM capable phone packs in a 1,905mAh battery, and runs on Windows Phone 8.1 with Lumia Denim update. This is the first Lumia device that shed off its father Nokia’s name and donned its new owner Microsoft’s brand name.