comscore Motorola Moto G Android KitKat update leads to SIM card related problems for some users in India
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Motorola Moto G Android KitKat update leads to SIM card related problems for some users in India

Last week Motorola rolled out the Android 4.4.2 KitKat update in India. However, barely days after the update some Moto G users are facing SIM card related problems where both SIM card slots stop work

motorola-moto-g-dual-sim


motorola-moto-g-dual-simLast week Motorola rolled out the Android 4.4.2 KitKat update in India. However, barely days after the update some Moto G users are facing SIM card related problems where both SIM card slots stop working on the phone abruptly. Motorola has launched the dual-SIM version of the Moto G in India. Also Read - Motorola Edge 30 Ultra is now available at a discount of Rs 5,000 on Flipkart

The issue, which even BGR India has noticed, essentially disables the SIM card slots on its own and the user doesn’t have any cellular connectivity. The problem isn’t resolved by rebooting the phone or even removing and reinserting the SIM. The phone automatically enables the SIM card slots on its own after a while. It doesn’t seem to be a problem with the SIM card considering it works on other phones and even on the same Moto G unit after a while. Also Read - Moto E22s goes on sale in India today: Check price, offers, and specs

One workaround that seems to work is to remove the SIM and insert another working SIM. That seems to enable the SIM card slots and the phone works after replacing it with the original SIM. Also Read - Motorola Edge 30 Ultra with 12GB RAM and 256GB storage launched in India

Have you also faced this problem after updating your Moto G to Android 4.4.2 KitKat? Let us know in comments below.

  • Published Date: February 19, 2014 2:14 PM IST
  • Updated Date: February 19, 2014 7:10 PM IST
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