comscore Motorola Moto G users complain about lost connection and SIM card problems after 4.4.2 KitKat update
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Motorola Moto G users complain about lost connection and SIM card problems after 4.4.2 KitKat update

Last month, Motorola released the 4.4.2 KitKat update for Moto G users in India, but barely a week after updating their devices users started complaining about issues, which BGR India reported soon

motorola-moto-g-review-9

motorola-moto-g-review-9Last month, Motorola released the 4.4.2 KitKat update for Moto G users in India, but barely a week after updating their devices users started complaining about issues, which BGR India reported soon after the update went live. Majority of the users complained about an issue with the SIM card slot. It seems, this incident is not isolated and users around the world are facing similar issues. Also Read - Moto G51 5G tipped to launch in India next week, price leaked online

motorola-moto-g-issues-screenshot Also Read - Motorola Edge X30 launch date revealed: Flagship to feature Snapdragon 8 Gen 1

A user started a post on Motorola’s forum and listed a host of problems he faced after updating the Moto G to 4.4.2 KitKat. In addition to the Moto G not detecting a SIM card, users also complained about dropped calls, loss in connection, popup errors, and errors relating to Airplane mode. The same has now been reported by many others in multiple countries. It is not isolated to the dual-SIM version that is available in India. Some users are also facing problems with the USB OTG feature getting disabled while others are getting an error when they switch on the camera. Also Read - Motorola Moto G31 vs Redmi Note 10: Battle of under Rs 15,000 phones

The exact cause of these problems hasn’t yet been confirmed though a Motorola representative on the thread has confirmed the company is looking into it. Do let us know if you have been facing issues with your Moto G after updating it, in the comments section below.

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  • Published Date: March 5, 2014 6:30 PM IST


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