On Sunday, Motorola issued a statement claiming that it had shipped a batch of Moto G smartphones in India with unregistered IMEI numbers. This issue impacted smartphones with IMEI numbers starting with 3533 and the device owners could not connect to the network. Moments, ago the company has announced that the problem has been solved as it has registered all the IMEI numbers. Also Read - Best smartphones for photography under Rs 20,000 to gift for Father's Day
Motorola’s statement on its Facebook page reads: Also Read - Moto G Stylus 5G launched with Snapdragon 480 SoC: Check price, specifications
#MotoG update: We wanted to let you know that we now have #MotoG devices with IMEI nos starting with 3533 registered with ALL network operators. All impacted customers can now activate your phones immediately. Also Read - Best camera phones under Rs 10,000 in June: Moto G10 Power, Redmi 9 Prime and more
Once again apologies for the inconvenience and thank you for your patience and faith in Motorola!
Motorola now claims Moto G devices with IMEI numbers starting from 3533 have been registered with network carriers in India and users can now activate their devices. In order to make up for the inconvenience this had caused, the company compensated users with Rs 1,200 worth of Flipkart credit along with a replacement and refund program. Users could either replace their phones or ask the company for a full refund.
Do you own a Moto G smartphone with an IMEI number starting with 3533? If yes, are you able to connect to your respective mobile networks now? Let us know in the comments section below.