Google Nexus 6P users have complained of a persistent bootloop issue with the smartphone. The problem renders the smartphone completely useless and there has been no solution provided by Google for the same. Huawei, the manufacturer with whom Google teamed up for the production of the Nexus 6P devices too has ignored the issue. The smartphone launched in 2015 and over time, the problem has only increased. Users have complained of the device refusing to fully boot and start again – a process which continued endlessly. Also Read - Honor phones to come with Google Mobile Services: ReportAlso Read - Google announces six new Android features, which will roll out this year
Google and Huawei might have ignored the problem but looks like there is finally a solution to it – although an unofficial one. For the official solution, there’s no way out except to get the phone replaced or repaired (if it is under warranty). The new unofficial solution is proposed by XDA user XCnathan32 along with some other users. The problem is believed to have been caused by the Snapdragon 810 octa-core chipset, where four of the cores would not fully power up, leading to the bootloop. The fix shuts down all the four cores that are the causing the bootloop. The process, however, is not simple and each of the steps needs to be carefully followed to ensure it is successful. ALSO READ: Android O Developer Preview 4 now available, final version to release next Also Read - Google Workspace now available for everyone, including free Google account owners
The fix involves a lot of downloading, complex terms like binaries and an unlocked bootloader. The XDA developer does mention that the solution might not be a perfect fix and it could be implemented only if the methods like a factory reset or others have failed. Also, bear in mind that the device bootloader needs to be unlocked before starting the process. Also, bear in mind that the fix will wipe out the phone memory completely and restore it to the Factory Reset mode. Once all the conditions are fulfilled, here is how the user can go about the update: ALSO READ: Google CEO Sundar Pichai appointed to the board of parent Alphabet
Step One: The first step is downloading and extracting ADB and Fastboot binaries.
Step Two: Download the Google USB Driver on the Windows desktop
Step Three: Download N2G48B_4Cores.img and (place in the same location as the ADB and Fastboot binaries)
Step Four: Connect your affected Nexus 6P to the computer.
Step Five: Hold Shift and press right click to open up the command prompt in the same folder/directory where the ADB and Fastboot binaries are saved
Step Six: Type fastboot devices and hit enter. If the device’s serial number does not come up, you will have to reinstall the drivers.
Step Seven: Next, type – fastboot flash boot N2G48B_4Cores.img – and hit enter. This will flash the modified boot image.
Step Eight: Reboot the phone by typing the command – fastboot reboot – and hit enter
Step Nine: Once the process is complete, after a few minutes, the smartphone will boot. ALSO READ: Google Pixel XL 2 leak shows what the upcoming flagship device will look like
While developers are tinkering with the smartphone and developing their own solutions, Google and the makers continue to stay mum. The solution provided does come with its own set of issues – wiping out all data, making the phone lag a bit (as four of the cores are effectively shut). Many Nexus 6P owners have come together and slapped a lawsuit against Google, Huawei, and LG for the problems in the smartphone. The issue is a hardware problem and hopefully, with the new solution, the owners will be able to begin using the smartphone once again.