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Ola Cabs rubbishes hacking claims, says there’s been “no security lapse”

Over the weekend, a group called Team Unknown claimed to have hacked into Ola Cabs’ database and got access to user details. The company has however rubbished these claims saying, “There has been

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Over the weekend, a group called Team Unknown claimed to have hacked into Ola Cabs’ database and got access to user details. The company has however rubbished these claims saying, “There has been no security lapse, whatsoever to any user data.”

The group posted screenshots of the information they got access to, which seemed liked user names, credit card details, as well as unused voucher details. They also claimed to have reached out to the company to make them aware of the security vulnerabilities.

Ola however claims that there was no security lapse and no user data was exposed. Instead, the hackers seemed to have got access to dummy user details stored for testing purposes. The company further allays fears saying these dummy user details are stored on a separate network. So in essence no user details seem to have been compromised. It has also debunked the hacker group’s claims of having reached out to them.

Ola Cabs’ statement follows.

There has been no security lapse, whatsoever to any user data. The alleged hack seems to have been performed on a staging environment when exposed for one of our test runs. The staging environment is on a completely different network compared to our production environment, and only has dummy user values exclusively used for internal testing purposes. We confirm that there has been no attempt by the hackers to reach out to us in this regard. Security and privacy of customer data is paramount to us at Ola.

Image: Tasneem Akolawala

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  • Published Date: June 8, 2015 1:52 PM IST
  • Updated Date: June 8, 2015 1:53 PM IST