Online shopping by urban consumers will more than double over the next two years in the country to 14 percent from 6 percent last year, says a Boston Consultancy Group report. According to the BCG digital influence study 2013-14, online shopping is expected to rise to 14 percent by 2016 from 6 per cent in 2013. It also said already 25 percent of travel and tourism-related sales are digitally driven in the country currently. Also Read - India's CERT issues warning about credit card scam on the internet
Digital influence is rapidly expanding to small urban towns and rural areas, as the number of mobile users have increased. More than 34 percent of total Internet users in the country are from small towns, while 25 percent are from rural areas. Also Read - E-commerce sector in India to touch $200 billion by 2027: Morgan Stanley
Of the total urban Internet users, around 57 percent are of ages 25 and above, and 45 percent use only their mobile devices to access the Internet. The study also said by 2016, the urban Internet user base would rise to 47 percent from 28 percent in 2013. Also Read - 24% consumers in India have experienced online fraud: Report
According to the report, discounts are not the only driving force for people to switch to online shopping, as was previously thought, but factors like convenience and access to wider assortment is also largely influencing shopping decisions.
Giving a snapshot of the key sectors driving online shopping, the report said the airline ticketing led the chart with 25 percent of sales being completed online last year, while the same stood at 6 percent in regard to cars, though 32 percent searched online before buying. However, only 8 percent of the mobile/PC sales were online during the same period.