comscore Oppo Punjab service team quits over 'Indians are beggars' insult, company claims miscommunication
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Oppo Punjab service team quits over 'Indians are beggars' insult, company claims miscommunication

Oppo claimed that the issue was all a misunderstanding, which has been cleared and the team members continue working for the brand.

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Oppo India landed in a controversy when a letter, purportedly by Oppo employees, went viral. The letter claimed that the entire services team of Oppo Punjab had resigned over insulting remarks made to them by an Oppo expat. The letter claimed that the Indian team members were called “beggars” and being interested only in money. The letter went on to mention that the entire team was united in its decision. The issue quickly blew up with Oppo being unaware of the situation till recently. However, the latest update by the company claims that the issue is now resolved. Also Read - India vs Pakistan ICC T20 World Cup 2021 match today: How to watch online for free

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Oppo India responded to the letter doing rounds of social media, and claimed that it was all a “miscommunication.” It also went on to add that none of the members mentioned in the letter have resigned, and continue to work for Oppo India. Interestingly, the letter also mentions the name of an Oppo employee, who is actually in service with the Punjab team, but denies any involvement in the letter. The letter was first shared over Twitter. The opening paragraph of the letter mentions the manager Arun Sharma who was asked to resign from the team, and around whom the entire issue revolves. ALSO READ: Samsung and Xiaomi battle it out for consumer and distributor adoption Also Read - Are Chinese brands making the Indian government jittery?

The letter has not been verified, though the signatures of the supposed employees of the Oppo Punjab service team are all present with the date. The letter opens with the mention of Service Manager Arun Sharma being asked to resign from the team by the HOD. The reason for the resignation is not mentioned. The letter further claims that the said HOD insults Indians, and is guiltty of overworking the entire team. The team is penalized if the work assigned is not complete. Also, asking for a raise leads to additional insult, with Indians being called “beggars.” The letter ends with the service being termed as “Hitlership.” ALSO READ: OnePlus 5 units in India are manufactured by OPPO in India

 

 

While Oppo has refused to comment on the authenticity of the letter, Arun Sharma, the Service Manager informed Indian Express that no one from his team had resigned and the company is investigating the letter. He too denied mentioning if the letter was genuine and added, “We are looking who has done this and will initiate suitable action. We are not authorised to speak on such matters [letter authenticity].” Oppo stepped into the situation, and in an official statement clarified that the entire situation was a misunderstanding. The manager in question has been reinstated to his position, and not asked to resign. ALSO READ: Oppo F3 Plus price in India dropped to Rs 27,990

The official statement from Oppo circulated to Indian Express reads, “We at OPPO India are aware of the recent report related to our Punjab Service team on July 15 and it had been resolved on July 16. The whole issue was due to the miscommunication between the two parties. The service team was upset over the manager being asked to tender his resignation because of inadequate work performance after several formal warnings for the same. But later, a consensus was reached and the concerned service team is continuing to work with us. OPPO has deep respect for India, its culture and our employees. We will try our best to avoid misunderstandings due to any form of miscommunication in the future.”

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  • Published Date: July 21, 2017 9:21 AM IST



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