Department of Telecom (DoT) has been asked to find a solution to call drops problem on an urgent basis. Apparently, this order has been issued after PM Narendra Modi faced call drops while traveling from the Delhi airport to his official residence.
According to a TOI report, Prime Minister has directed DoT to reach out to the various service providers and find technology solutions to the growing problem of call drops. Telecom secretary Aruna Sundararajan on Thursday issued a statement saying, “PM has taken cognizance of the call drop problem very seriously and asked the department to find the solution to this problem on a priority as people are facing inconvenience.”
Modi’s remark said to have come during his monthly web-based interaction with top secretaries under the PRAGATI initiative. According to an official, PM cited how people are often seen trying to make calls after landing at Delhi airport. He even asked Sundararajan about the fine or penalties so far collected from telecom operators for call drops.
Sundararajan added that “the department has also taken several steps but in the light of the PM’s directions we will further look into how to resolve this problem,” although she suggested that it would take another six months for a resolution.
She referred to the problem as harmonizing spectrum due to telcos merger, and operators phasing out 2G towers as well as installing new 4G towers. Harmonization in this context refers to the process of making blocks of spectrum contiguous in order to increase efficiency, and as per Sundararajan this would take another six months.