“The 21-page order also asked its investigation unit to conduct the probe and submit a report within 60 days. Such probes typically take several months,” as per the Reuters report. Also Read - WhatsApp removes this feature for Android, iOS users: Know details
Further, CCI said that WhatsApp’s conduct in sharing users’ data with other Facebook firms appears unfair to users given the data is being shared in a way that is “neither fully transparent nor based on voluntary and specific user consent” Also Read - WhatsApp multi-device support available for Android, iOS users: How to enable the setting
“The Competition Commission of India (CCI) said WhatsApp had violated competition laws “through its exploitative and exclusionary conduct … in the garb of policy update,” as per the news agency.
WhatsApp also rolled out a new banner feature, which will essentially invite users to check out the platform’s privacy policies again. WhatsApp has clarified that the personal messages of users will remain private, though interactions with businesses might not have the same protections. Of course, chatting with a business account is optional.
Update: “We look forward to engaging with the CCI. WhatsApp remains committed to protecting people’s personal communications with end-to-end encryption and providing transparency about how these new optional business features work.” WhatsApp Spokesperson said.