Reliance Jio has written a letter to the Telecom Regulatory Authority of India (TRAI) accusing incumbent operators of violating portability norms. Jio has asked the regulator’s intervention over the three main telecom operators — Airtel, Vodafone and Idea — refusing to allow porting of their subscribers to its network, in an alleged disregard of licensing norms. Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?Also Read - Airtel Rs 79 vs Vodafone-Idea (Vi) Rs 79 prepaid plans compared: Data, calls, and other benefits
“Reliance Jio Infocomm, vide letters dated September 2, 2016, sent individually to Bharti Airtel, Idea and Vodafone, who are the incumbent dominant operators, informing them that Reliance Jio would be commencing its services from September 5,” the company said in its letter. “In spite of being under legal and contractual obligation to port the numbers after a valid request is made, the incumbent dominant operators have rejected all the requests made for porting between September 5 to September 12,” said the letter to TRAI. The letter said that out of 201 requests made to the three operators, over 160 have violated the contractual obligations and eight were subject to wrong coding, among other issues. Airtel led the list with most number of requests, followed by Idea Cellular and Vodafone. None were successfully completed, it said, and elaborated upon the portability regulations. Also Read - Airtel introduces new Rs 79 prepaid plan in place of Rs 49 pack: Here are the benefits
IANS sent queries to all the three operators. Vodafone and Idea did not respond. Airtel‘s spokesperson said in a one-line written response that the company was processing all porting requests as per guidelines. RELATED: Reliance Jio MNP: How to port from your existing telecom operator without changing your number
“Please note that these rejections are in addition to the rejection of mobile number portability request of 4,919 corporate mobile numbers issued to employees and members of Reliance Industries Group by Bharti Airtel in August 2016,” the Reliance Jio letter said.
“Reliance Jio sincerely requests that the TRAI take serious cognizance of this complaint and intervene by taking strict action against incumbent dominant operators under the relevant provisions of the mobile number portability regulations and the unified license,” it said.
The letter comes just as the incumbent operators and Reliance Jio appeared to be in the process of settling their differences over providing enough points of interconnect for calls from the latter’s network to go through to their own subscribers. ALSO READ: Vodafone offers to triple interconnect points, Reliance Jio calls it inadequate